• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.05.20, 17:30
  • Opened by: Raffaele Fiorentino

Ticket #17887 - Problems with installation

I installed prestashop 1.7 and I loaded the theme for the version in question and once activated the theme here is the error message. Here is the link to show it to you:http://www.anyanyluxury.it/it/

How can I solve the problem. I have to activate the lingerie variant, I bring you the link of the theme seen on envato: https://alysum5.promokit.eu/lingerie/en/

I await your news

Thanks

Comments

Fred 14 May 2020, 17:30

Hi, Raffaele Fiorentino.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Raffaele Fiorentino 16 May 2020, 10:12

Good morning I solved the installation problem, now I have a problem with the costumer css, I take the class and once saved it does not make any changes to me.

Thanks

Fred 16 May 2020, 10:13

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Raffaele Fiorentino 16 May 2020, 10:43

Good morning I solved the installation problem, now I have a problem with the costumer css, I take the class and once saved it does not make any changes to me.

Thanks

Fred 16 May 2020, 11:15

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office.

Raffaele Fiorentino 16 May 2020, 13:52

I solved both, now I wanted to understand how to insert the contact form on a page.

Thanks

Fred 17 May 2020, 10:22

Hi, Raffaele.
You already have Contact Page where Contact form is present. But if you want to add it to any author page, you can do that with Page Builder. there is a widget Contact Form available

Raffaele Fiorentino 18 May 2020, 18:52

I solved both, now I wanted to understand how to insert the contact form on a page.

Thanks

Fred 18 May 2020, 18:53

Great! but you already have contact form here http://www.anyanyluxury.it/it/contattaci