- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Fred
- Private: No
- Open Date: 15.05.20, 05:16
- Opened by: Alexander Troussov
- Closed by: Fred
- Closed on: 08.09.20, 11:36
- Reason: Closed
- Comment: Glad to help!
Ticket #17897 - Google analytics and other counters are not working
Hi
I used AMP Enable option as per the image attached
I added IDs for
Google Analytics
Facebook Pixels
as per image attached.
but none of them are working
I have a suspicion that Jivo Chat application is not loading on the page because of the same issue. (https://www.jivochat.com/ is using a module, but it does not appear to be loading chat many on the shop front)
Comments
Hi, Alexander.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
hi
I did provide information for access to BackOffice
When can you have a look at it?
I need to update AMP module, but I have no access to your server through FTP
hi
try again - it should be working! )
Sorry, but it’s still the same https://take.ms/E80bF Tried different modes active/passive/secure/insecure
hi
try again - it should be working! )
Sorry, but it’s still the same https://take.ms/E80bF
hi
try again - it should be working! )
As I can see your Google analytics account is not configured properly. https://take.ms/E1fsr please make sure it’s ready to use for AMP. there should be such option