- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 15.05.20, 12:14
- Opened by: Andrej Pavlik
- Closed by: Fred
- Closed on: 24.06.20, 10:10
- Reason: Closed
- Comment: Glad to help!
Ticket #17906 - Prestashop AMP module not working correctly
Hello, the cart in amp module not working good. If I add products in the cart and display the cart, not all products are shown, only one. Sometimes it counts maybe 15 products in the cart, but if I click on cart, it shows no product. It is totaly not working.
Comments
The URL is https://test2.fasardiofficial.sk
Hi, Andrej Pavlik.
Please check out AMP documentation first. There is description of cart issue https://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html
I have changed the settings, better, but still not ok, for instance, at top right showing 4 items, after clickt to cart showing only two.
Attachments:
Screen Shot 2020-05-15 at 12....(49.2 KiB)Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Hello, I have updated the details. Please take a look at the AMP checkuot.
I can’t find AMP module in your server, could you please give me a path?
I apologize, It should be OK now.
I have updated AMP to latest version, please test it out now https://take.ms/3CcH5
It is doing the same .. please enter the cart - where doscount code should be added. If I add more products - 3,4 it it showing only 2 products in the cart, or nothing. I am including screenshot. Thanks.
Attachments:
Screen Shot 2020-05-22 at 13....(45.2 KiB)Ok, I see, try to find a solution as soon as possible
Thank you. than I will buy more licences for clients.
1. But your product doesn’t have images https://take.ms/asr7W
2. I can’t reproduce the issue with cart, it always show all products for me https://take.ms/op1j0
1 - yes, its test version of shop - no images are needed for test purposes.
2 - please watch this video - https://www.youtube.com/watch?v=foZe66Xygko
Strange issue, never see it before. Trying to find a reason of the issue
it seems works now, please test it out https://take.ms/F04ol
Hello, seems to work, now. What was it? I am going to move the module on live site fasardiofficial.sk … was there something special to know to move the module?
Thanks.
Honestly, I have no idea why it started to work
you just need to copy two folders
Hello, still not working, I deleted browser history, added 4 products and I see only 2 in cart.
Tried to install module on live version .. https://www.fasardiofficial.sk/mobile/ .. even can not add product to cart .. I am totaly dissapointed…
I need access to your live store to check out what’s wrong
Hello, the cart seems to work on 90%. I have another question … the CMS pages are not showing as AMP, but normal - links in menu are normal not AMP. Does you module support it or not? If yes, how can I enable it? Thanks.
AMP support native prestashop CMS layouts. As for links, yes we are going to find a solution as soon as possible