• Closed by: Fred
  • Closed on: 21.06.20, 23:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17966 - Mobile device viewing

Good evening,
I wanted to ask you why, when I view the site from a tablet or mobile phone, I don’t see any products and if I do a search, it gives me an error. Here is the screen shot, how can I fix it.

Thanks

Attachments:

Schermata 2020-05-18 alle 18.... (88.8 KiB)

Comments

Fred 18 May 2020, 18:58

Hi, Raffaele.
Go to Layout Builder → AMP Page Builder and make sure you have “default” layout

Raffaele Fiorentino 19 May 2020, 16:32

I went where you indicated me, in the page builder I left as it leaves the theme. how can I understand if I’m wrong?

Fred 19 May 2020, 16:51

try this https://take.ms/WQRIl

Raffaele Fiorentino 19 May 2020, 17:44

he had already set himself up like this. but the problem persists

http://www.anyanyluxury.it/it/mobile

Raffaele Fiorentino 20 May 2020, 10:27

he had already set himself up like this. but the problem persists

http://www.anyanyluxury.it/it/mobile

Fred 20 May 2020, 11:33

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Raffaele Fiorentino 20 May 2020, 11:39

he had already set himself up like this. but the problem persists

http://www.anyanyluxury.it/it/mobile

Raffaele Fiorentino 20 May 2020, 11:39

ok data entered in the profile

Fred 20 May 2020, 11:44

But you didn’t do what I asked you for https://take.ms/OvyTf.
I just did it for you