- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 20.05.20, 23:18
- Opened by: Gloria Franco Hernandez
- Closed by: Fred
- Closed on: 24.06.20, 10:13
- Reason: Closed
- Comment: Glad to help!
Ticket #18007 - Problem With Submenu
Hello, I am trying to modify the images of the least of products
but the following problems.
I go into the submenu editor and I can’t find the profile I want to modify, but nevertheless it does show up on the web.
Comments
It’s broken … I can’t modify the web menu nor change or select the one I have copied from the other subdomain
Attachments:
Captura de pantalla 2020-05-2...(850.1 KiB)But as I can see the issue is changed https://take.ms/P94Em maybe it was just a cache issue?
No fred, what happens is that the menu cannot be changed by the profile within the constructor submenu, it does not appear, and before that, it let me put a star as a favorite to be able to mark which one to use …
Attachments:
Captura de pantalla 2020-05-2...(87 KiB)Hello? any solution?
is there any way to change wizard for example …. marek?
Sorry for the delay. We have too much tickets. We will reply to you as soon as possible
ok, no problem, thanks, I’ll wait then …
I just added missed “clearCache” function, please test it out now
It’s still the same, I need help, I don’t know how to fix that, options have disappeared and I don’t know how to put a different menu on each website … help please …
I don’t understand the issue. I just added a new menu item with no problem https://take.ms/A6OOo
The problem is: I can’t change the images … previously I could and now I can’t …
Attachments:
Captura de pantalla 2020-05-2...(1.22 MiB)I just changed the image with no problem https://take.ms/jGItD
Try to clear cache in case if such issue
When I try to modify the upper images of the menus, it doesn’t allow me …
I don’t understand the problem. I just tried and everything worked fine. Could you please take a screenshot of the issue?
Let’s see how I can explain it to you.
The problem is the following … I now don’t know where I can select the menu since I get into the builder submenu to change the menu images … but I don’t know which of all the profiles I have: (menu-atelier- pro, menu item 02, menu item 03 or copy of atelier-pro) is the one that is being used … before, a little star appeared next to the profile name of the submenu which marked which one was being used … You have added another link of lingerie and I will not remove it … please help me, I don’t know how to explain myself better …
I’m going to attach several images to see if you understand me like this …
Attachments:
Captura de pantalla 2020-05-2...(1.62 MiB)second capture
Attachments:
Captura de pantalla 2020-05-2...(1.62 MiB)Where is the star to select the favorite? (is marked with a red “?”)
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Captura de pantalla 2020-05-2...(178.9 KiB)I don’t know in which layout you change this and how can I fix it now?
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Captura de pantalla 2020-05-2...(1.17 MiB)I have the image selected and uploaded, but it does not change in the front
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Captura de pantalla 2020-05-2...(1.46 MiB)You don’t need any “stars” there.
1. Create a menu layout in Sub-Menu builder
2. Select created sub-menu layout in the menu item settings
See this video https://www.youtube.com/watch?v=liFkkRxZy2A
And don’t forget about Prestashop cache
but you still do not understand, I will create the submenu, but I want to modify the one I already have … because now it is a default image, but I change it and it remains unchanged and among all the layouts that have already been created I cannot select from no way what I want for each page, since my website is multi-store
Gloria, I wrote you multiple times, Please Try to clear prestashop cache after modifying menu layout.
It is the first thing I do, in addition to doing it in private tabs and other browsers …
But as I can see you have changed all menu images https://take.ms/HlrzL
I want to remove the menu “lingerie” that you added for a test and I don’t know where or how to change it, before yes, but I don’t know what profile of the design is showing the front
Attachments:
Captura de pantalla 2020-06-0...(1.54 MiB)I just removed it in the menu settings with no problems https://take.ms/oorG0
Ya se que s epuede quitar y poner sin problema, pero necesito que me digas (con imagenes o como se hace) ya que antes habñia un método distinto. que me permite ver en que menú trabajaba
I have recorded a video tutorial for menu, please check it out https://alysum5.promokit.eu/promokit/documentation/#flex_menu