• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 22.05.20, 13:18
  • Opened by: Tomas
  • Closed by: Fred
  • Closed on: 26.05.20, 18:26
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18037 - theme update from 5.4.1 to 5.5.0

Hello,

we are not able to update theme to version 5.5.0. (please see attachment) .We tried also manual update by ftp but then our shop is now wotking at all.

Could you please check ?

Thank you in advance

Attachments:

pic4.jpg (54.9 KiB)

Comments

Fred 22 May 2020, 14:19

did you restored a backup? because I see all works fine now.
Can I try to update it myself?

Tomas 22 May 2020, 14:30

Yes I restored backup yesterday. Yes you can try

Fred 22 May 2020, 15:28

Could you please update your prestashop to latest version?

Tomas 22 May 2020, 16:13

Ok prestashop is updated to the latest version 1.7.6.5

Fred 22 May 2020, 17:35

Please disable Opcache module on your server https://take.ms/Hp9Zb

Tomas 22 May 2020, 18:26

Opcache should by disabled

Fred 22 May 2020, 18:54

Update is finished but some actions requires to configure the view.
There was updated most important theme module Theme Settings now it’s completely new.
First what you need to do is to disable module what you are not going to use https://take.ms/IGMvu

Tomas 23 May 2020, 10:34

Thank you for your help. Just two things that I have noticed in amp version (screenshoots are attached). Could please also check it?

Thank you in advance

Attachments:

amp_1.jpg (101.1 KiB)
amp_2.jpg (104.6 KiB)
Fred 23 May 2020, 11:43

1. Fixed.
2. I see some spaces in your description, try to remove them https://take.ms/5vSqw

Tomas 25 May 2020, 11:23

Hi Fred, i just removed spaces in description for this product (https://biovell.sk/starostlivost-o-plet/2399-edible-beauty-no1-belle-frais-cistiace-mlieko.html)but without success.

Could you please check it once more?

Thank you in advance

Attachments:

pic1.jpg (260.4 KiB)
Fred 25 May 2020, 21:44

there are some custom HTML tags used.
try following trick
- add any classname (your_class) to the parent event of your image
- add following CSS into AMP → Custom CSS

.your_class {display: grid;grid-template-columns: 1fr 1fr 1fr;} 
Tomas 26 May 2020, 18:24

Thank you for help,
that solved the problem.