• Closed by: Fred
  • Closed on: 22.06.20, 00:07
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18055 - Problems with Page Builder Editor

Hello:
The module works fine in most cases, but fails in the following cases:
1.- When trying to edit a page. He stays thinking. When selecting Layout Profiles, all but Oldstyle and dailydeal fail.
2.- Menu Builder Editor, when selecting one of the three Layout profiles.
3.- Header Builder Editor, when selecting the layout profile electronics, is loaded. But trying to save it gives error 403.
I would appreciate your help.
Cheers,
Eduardo

Comments

Fred 25 May 2020, 10:41

Hi, Eduardo Palacios García.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Eduardo Palacios García 25 May 2020, 11:27

Hello:
You already have all the access data.

Fred 25 May 2020, 13:58

Can I reset the Page builder module? It will erase current settings

Eduardo Palacios García 25 May 2020, 14:15

If this solves the problem, yes. You can do it.

Fred 25 May 2020, 14:46

Ok, please try now, all should work fine

Eduardo Palacios García 25 May 2020, 15:04

ok, at the moment it seems to be going well.
This afternoon I will try to review it in depth.
Thank you.

Fred 25 May 2020, 15:04

Ok, you are welcome