- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.05.20, 20:11
- Opened by: Eduardo Palacios García
- Closed by: Fred
- Closed on: 22.06.20, 00:07
- Reason: Closed
- Comment: Glad to help!
Ticket #18055 - Problems with Page Builder Editor
Hello:
The module works fine in most cases, but fails in the following cases:
1.- When trying to edit a page. He stays thinking. When selecting Layout Profiles, all but Oldstyle and dailydeal fail.
2.- Menu Builder Editor, when selecting one of the three Layout profiles.
3.- Header Builder Editor, when selecting the layout profile electronics, is loaded. But trying to save it gives error 403.
I would appreciate your help.
Cheers,
Eduardo
Comments
Hi, Eduardo Palacios García.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Hello:
You already have all the access data.
Can I reset the Page builder module? It will erase current settings
If this solves the problem, yes. You can do it.
Ok, please try now, all should work fine
ok, at the moment it seems to be going well.
This afternoon I will try to review it in depth.
Thank you.
Ok, you are welcome