• Closed by: Fred
  • Closed on: 30.05.20, 00:03
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18076 - Major Performance BUG

enabling “Smart cache for CSS” in Performance makes the site looks very strange

Comments

Fred 26 May 2020, 14:58

I just enabled Smarty CSS and all looks fine for me https://take.ms/Gx2gq

Thomas Blauenfeldt 26 May 2020, 16:47

looks like this here, could it be related to the touch device issue ?

Attachments:

site.PNG (1.29 MiB)
Thomas Blauenfeldt 26 May 2020, 16:55

wanna check on teamviewer ?

Fred 27 May 2020, 00:43

Here is it

Attachments:

Thomas Blauenfeldt 27 May 2020, 08:49

after Smarty CSS is enable it even look likes this on my workstation (none touch device)

Could you please check with me on teamviewer to confirm ?

Attachments:

site.PNG (1.24 MiB)
Thomas Blauenfeldt 27 May 2020, 13:30

tried on 3 diffrent computers with same buggy result

Fred 27 May 2020, 23:24

I can't reproduce it. It always looks fine for me even on iPad (tested out on real device as well) https://take.ms/vgrQy

Thomas Blauenfeldt 28 May 2020, 06:30

Did you enable smarty and clear cache ?
If you cant see it could you please check with me on Teamviewer Thanks

Thomas Blauenfeldt 28 May 2020, 07:45

solved it, sames like me pc has some cache. Clearing that solved the issue. Sorry..
Ticket can be closed :)

Thomas Blauenfeldt 28 May 2020, 07:55

*i was to fast it doesnt work, when you log in as a user site looks strange.
So trigger is user login for some reason ?

Thomas Blauenfeldt 28 May 2020, 10:42

please reply on messenger

Thomas Blauenfeldt 28 May 2020, 14:22

Did you manage to reproduce by logging in ?

Marek 28 May 2020, 16:01

Hi, Thomas, Marek here.
We have too much tickets these days, that is the reason of delay. As I can see you have removed the class "touch" - https://take.ms/1g8jy

I have made a test and all looks fine for me https://take.ms/oU5bJ even on touch device

Thomas Blauenfeldt 28 May 2020, 16:14

Hi Marek as said the site start to look Strange after you log in as customer did you try that ?
Else please connect on Teamviewer so i can show you

Marek 28 May 2020, 16:22

But I'm logged in https://take.ms/b4mIx

Thomas Blauenfeldt 28 May 2020, 16:23

i did some more debugging for some reason it depends on the customer group... hmmmm

Thomas Blauenfeldt 28 May 2020, 17:47

When customer is member of a custom / non standard prestashop group the error comes.
please check with the login i send you on messenger or add a customer member of test group.

or connect with me on teamviewer so i can show you and we can save time.

Thomas Blauenfeldt 29 May 2020, 09:39

found the issue, its caused by a module and seams none theme related Sorry.
Ticket can be closed

Fred 30 May 2020, 00:03

Ok