• Priority: Medium
  • Status: Waiting on customer   Reopened
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.05.20, 10:34
  • Opened by: Stop and Think

Ticket #18088 - Popup module

Hello, I install this module but I am test it and when I suscribe my email the verification mail is empty.


Fred 26 May 2020, 11:48

Hi, Stop and Think.
The issue has been fixed. Please test to confirm the change

Stop and Think 26 May 2020, 11:54

Another question:
Is posible show the RGPD check with popup suscription to newsletter?


Fred 26 May 2020, 11:55

just install and configure GDPR module

Stop and Think 26 May 2020, 12:17

Can I find a free GDPR module?

Stop and Think 26 May 2020, 12:43

Thank you so much!

I installed the module but the popup doesn't show the gdpr checkbox.

Fred 26 May 2020, 14:36

Popup module uses native Prestashop module "Newsletter subscription" (ps_emailsubscription) to display subscription form.

Try to reset Newsletter subscription module and make sure it appears in the GDPR module

Stop and Think 27 May 2020, 12:44

Hello, I have done what you have told me but the checkbox still does not appear.

Fred 27 May 2020, 13:58


Stop and Think 28 May 2020, 17:34

Perfect, it works.


Fred 28 May 2020, 17:36

you are welcome

Stop and Think 29 May 2020, 09:49

new issue

Stop and Think 29 May 2020, 09:57

I am testing the popup and when I write the email appears a message "Invalid email address".


Stop and Think 02 Jun 2020, 13:35

Hello, can you help me?

Fred 02 Jun 2020, 14:22

I'm sorry for the delay. I'll try now...

Fred 02 Jun 2020, 15:09

Please try now, it should work

Stop and Think 03 Jun 2020, 10:12

I test it again and still appears thw message "Invalid email address".

Fred 03 Jun 2020, 10:46

all worked fine before, did you change some files?

Fred 03 Jun 2020, 10:59

sorry, my fault. Now it works https://take.ms/NlqXC

Stop and Think 03 Jun 2020, 10:59

No, I only test it.

I attach you a video.


Stop and Think 05 Jun 2020, 13:02

Did you watch the video?

Fred 05 Jun 2020, 16:18

it works now https://take.ms/lKijt

Stop and Think 07 Jun 2020, 13:45

Thank you so much!!! Now it works fine.

I have a new question, I want to show in the popup the messange like the attach image. Where can I activate this option?

Fred 07 Jun 2020, 13:45

No image attached

Stop and Think 07 Jun 2020, 13:46

The image..


Fred 07 Jun 2020, 13:49

Go to Theme Settings → Customer CSS and remove the code

body .popup_text {display:none}
Stop and Think 08 Jun 2020, 08:56

Thanks, I change the translations but one of them don't save the changes.


Fred 08 Jun 2020, 10:05

Please make sure you have translated the theme https://take.ms/BLMOg

Stop and Think 08 Jun 2020, 10:35

I tried it but the translate don't save the changes.

Look at this: https://monosnap.com/file/TZn4nSCPuCnsNG3kfQD37FG8w4xUv4

Fred 08 Jun 2020, 11:03

I have no idea, it works for me https://take.ms/wosR0 maybe that's a cache issue, but it's definitely not related to the theme

Stop and Think 08 Jun 2020, 11:57

I cleared the cache, I tried it in another computer and it's impossible. Can I change it in the ftp archive?

Fred 22 Jun 2020, 00:14

Yes, you can try to translate it directly in the module file /themes/alysum/modules/pkpopup/views/templates/hook/pkpopup.tpl