• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.05.20, 12:57
  • Opened by: Rui Alves
  • Closed by: Fred
  • Closed on: 23.06.20, 23:31
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18091 - Translation Theme

Hello,

I have a problem when try to translate the theme cause give me an “error “Unexpected input at line1: <” .
When we translate the theme classic of prestashop it works fine, this only appears on alysum theme translation.

Comments

Fred 26 May 2020, 13:47

Please take a screenshot of the error message, because I have no access to back office

Rui Alves 26 May 2020, 13:55

You have the access on my profile page.
but send the sreenshot too.

Attachments:

Screenshot_2020-05-26 Transla... (95.3 KiB)
Fred 26 May 2020, 14:18

seems something wrong with translation files, try to rename the folder “translations” in the “/themes/alysum/”

Rui Alves 26 May 2020, 14:59

rename it and the error still remains .

I put the ftp access in my profile for you to see if you need.

Fred 26 May 2020, 15:22

I need access to your back office, current link doesn’t work https://2020.boutiquetereza.com/shop2020

Rui Alves 26 May 2020, 15:39
Fred 28 May 2020, 21:59

Still can’t find a solution.
But I’m not sure that is a theme’s issue. Try also ask prestashop community, maybe someone had the same issue before

Rui Alves 01 Jun 2020, 13:25

i didn’t find anything, the classic theme is translating just fine, when i try too translate alysum gives me that error.
there’s nothing you guys can’t do ?

Rui Alves 01 Jun 2020, 17:48

i didn’t find anything, the classic theme is translating just fine, when i try too translate alysum gives me that error.
there’s nothing you guys can’t do ?

Fred 01 Jun 2020, 22:15

I’ll try once more tomorrow, that is not typical issue

Fred 02 Jun 2020, 16:56

I have no idea what happened, but now it seems works https://take.ms/W4bW4

Rui Alves 02 Jun 2020, 19:52

me neither , but it works fine now . thank u for your help.

Fred 02 Jun 2020, 20:58

:) you are welcome