• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 28.05.20, 01:57
  • Opened by: Jose Villanueva
  • Closed by: Fred
  • Closed on: 23.06.20, 23:30
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18142 - Tengo un problema con la interfaz del Product page

Tengo un problema en como ve el cliente el producto cuando lo va a comprar agrego tres columnas, y cuando actualizo no se muestran . la columna siguiente es para mostrarle al cliente productos relacionados.

Attachments:

02.png (220.7 KiB)
01.png (210.5 KiB)

Comments

Fred 28 May 2020, 11:38

Hi, Jose Villanueva.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Jose Villanueva 29 May 2020, 02:07

Listo ya esta envié la información solicitada

Fred 29 May 2020, 09:58

Unable to connect to your server https://take.ms/ENunJ

Jose Villanueva 29 May 2020, 19:32

Ya envie la informacion ayudenme que me urge esto me esta atrazando.

Attachments:

03.png (300.3 KiB)
Fred 29 May 2020, 23:58

Yes, but it doesn't let me to connect, see the screenshot https://take.ms/p0F48

Jose Villanueva 30 May 2020, 05:06

Vea la captura de pantalla que le envié usted esta conectando con el dominio que le tira un error tiene que conectar con la dirección IP del servidor mire bien la Captura y ayudeme es urgente para mi...

Attachments:

03.png (300.3 KiB)
Jose Villanueva 30 May 2020, 05:51

Vea la captura de pantalla que le envié usted esta conectando con el dominio que le tira un error tiene que conectar con la dirección IP del servidor mire bien la Captura y ayudeme es urgente para mi...

Attachments:

03.png (300.3 KiB)
Fred 30 May 2020, 09:32

I use details what you gave me in your profile https://take.ms/LIIa0

Please fill out correct credentials in your profile https://support.promokit.eu/index.php?do=myprofile

Jose Villanueva 30 May 2020, 19:06

It is already updated, the test and works correctly, without any problem

Jose Villanueva 30 May 2020, 19:07

I need to be solved today, if I am not connected you can write me via WhatsApp +50498392727

Jose Villanueva 30 May 2020, 20:20

I need to be solved today, if I am not connected you can write me via WhatsApp +50498392727

Jose Villanueva 30 May 2020, 21:21

I need to be solved today, if I am not connected you can write me via WhatsApp +50498392727

Fred 31 May 2020, 16:46

Hi, Jose.
I'm sorry for the delay.
I just make a fix in the file, but I can't access to your back office to check out is it working now. Please try to select product page layout in the Theme Settings and let me know in case some problem