- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Fred
- Private: No
- Open Date: 29.05.20, 09:26
- Opened by: Francisco Jose Armero Alcaraz
- Closed by: Fred
- Closed on: 08.09.20, 11:36
- Reason: Closed
- Comment: Glad to help!
Ticket #18160 - Layout Builder keeps loading ever
Hi, in BO any Layout Builder (page, footer, etc..) keeps loading for ever, and doesn´t let me work on it.
Comments
Hi, Francisco Jose Armero Alcaraz.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Filled. Thank you.
I can’t find where access to files in you cpanel.
Please do the following:
- open the file /modules/pspagebuilder/views/js/admin/widget.js
add a line #275:
it should look like this https://take.ms/naBT4
Done, but still does not works.
Attachments:
builder.jpg(16.9 KiB)it works for me now https://take.ms/qRZkf
Not for me, what could be happening?
Attachments:
builder2.jpg(95.3 KiB)it could be a cache of your browser, try to open the page in incognito mode
At last, it works. Incognito mode was something I tried at the begining but didn´t work. I cleaned all cache in browser too, but still didn´t work. But now, I have restarted my computer and then it works, good news at last. Sorry for the inconvenience. Thank you so much.
Great! no problem