• Closed by: Fred
  • Closed on: 24.06.20, 10:09
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #18173 - Main product cover image instead default product combination image

Hello,
in combination product, the theme shows image of the one selected by default in product combination instead of the generic (Cover) image of product.
It’s possible to show generic (Cover) image of product on the product listing (On the homepage and category page)?

Attachments:

Product image cover.jpg (202.1 KiB)

Comments

Fred 01 Jun 2020, 10:32

Hi, Domenico.
Please give me a link where I could see the issue

Domenico Pallotta 01 Jun 2020, 23:46

Hi, this is the product:
https://wondair.it/index.php?id_product=21&rewrite=wondair-personalizzata-test&controller=product

In the Homepage is shown image of default combination as thumbnail instead main cover image.

Fred 02 Jun 2020, 00:11

I see.
That is not theme’s issue.
Please go to your product settings → combinations, Click “edit” your main combination and select images to show

Domenico Pallotta 02 Jun 2020, 22:30

I don’t want image of main combination as thumbnail, I want a different image that is not used in any combination.
My problem is explained in attached image.

Attachments:

Cover Image.jpg (841.7 KiB)
Fred 03 Jun 2020, 11:19

It should be configurable somewhere in product setting. There is no such option in the theme. Please try to find it because I don’t know where is that and I also have to search that

Domenico Pallotta 04 Jun 2020, 19:08

I’ve not found a Prestashop Option to decide if has to be shown main cover image as thumbnail or the default combination image.
Searching online I found that the problem is related to the installed template.
There’s something related to product cover image in this file: templates\catalog\_partials\miniatures\product.tpl

Can you help me to solve this problem?
Thanks.

Fred 05 Jun 2020, 22:29

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Domenico Pallotta 05 Jun 2020, 23:47

Ok, I’ve updated my profile with backoffice credentials and FTP account.
The shop is under maintenance, you can white listed your IP in (Parametri Negozio → Generale → Manutenzione).

This is the product’s URL that have combinations:
https://wondair.it/index.php?id_product=21&rewrite=wondair-personalizzata-test&controller=product

Fred 07 Jun 2020, 17:40

Hi, Domenico.
I see what you talking about, but I never seen such problem before that’s why I suppose there is something wrong with product configuration. Please switch to Classic theme and check out the issue there.