- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 30.05.20, 14:40
- Opened by: Domenico Pallotta
- Closed by: Fred
- Closed on: 24.06.20, 10:09
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #18173 - Main product cover image instead default product combination image
Hello,
in combination product, the theme shows image of the one selected by default in product combination instead of the generic (Cover) image of product.
It’s possible to show generic (Cover) image of product on the product listing (On the homepage and category page)?
Comments
Hi, Domenico.
Please give me a link where I could see the issue
Hi, this is the product:
https://wondair.it/index.php?id_product=21&rewrite=wondair-personalizzata-test&controller=product
In the Homepage is shown image of default combination as thumbnail instead main cover image.
I see.
That is not theme’s issue.
Please go to your product settings → combinations, Click “edit” your main combination and select images to show
I don’t want image of main combination as thumbnail, I want a different image that is not used in any combination.
My problem is explained in attached image.
Attachments:
Cover Image.jpg(841.7 KiB)It should be configurable somewhere in product setting. There is no such option in the theme. Please try to find it because I don’t know where is that and I also have to search that
I’ve not found a Prestashop Option to decide if has to be shown main cover image as thumbnail or the default combination image.
Searching online I found that the problem is related to the installed template.
There’s something related to product cover image in this file: templates\catalog\_partials\miniatures\product.tpl
Can you help me to solve this problem?
Thanks.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Ok, I’ve updated my profile with backoffice credentials and FTP account.
The shop is under maintenance, you can white listed your IP in (Parametri Negozio → Generale → Manutenzione).
This is the product’s URL that have combinations:
https://wondair.it/index.php?id_product=21&rewrite=wondair-personalizzata-test&controller=product
Hi, Domenico.
I see what you talking about, but I never seen such problem before that’s why I suppose there is something wrong with product configuration. Please switch to Classic theme and check out the issue there.