• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 31.05.20, 21:45
  • Opened by: nader alazemi
  • Closed by: Fred
  • Closed on: 14.06.20, 17:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18177 - update problem

Hi Fred

I am using Alysum v.5.3.8
I tried to update to the latest version but this message appears
(There is no file to update!)
Please check what the problem is.

- Note that I have already make a backup.

thanks for the help

Comments

Fred 31 May 2020, 22:11

Please try manual update to 5.3.9 http://alysum5.promokit.eu/promokit/documentation/#theme_update and then they automatical update again

nader alazemi 31 May 2020, 22:25

Where can I find this version 5.3.9 ?

nader alazemi 02 Jun 2020, 21:19

I updated the version as in the link
It did not work
Errors appear in AMP
I appreciate your help
Thank you

Attachments:

33.png (25 KiB)
Fred 03 Jun 2020, 11:30

I can’t connect to your server through FTP

nader alazemi 03 Jun 2020, 19:36

I have fixed it, please check

Fred 04 Jun 2020, 18:10

Now you have it updated

nader alazemi 04 Jun 2020, 18:58

Thank you Fred
Please check
ConfigurePromokit AMP
There is an error on this page

Attachments:

44.png (68.8 KiB)
Fred 04 Jun 2020, 22:50

I don’t see the issue even with enabled Debug Mode

nader alazemi 06 Jun 2020, 01:05

Yes really ! I just reset AMP settings and now it looks good!
- After the update, I lost the header of the theme
I am using OLDSTYLE I tried to update as in the latest version but I failed.
- There is no favorites button in AMP.
- Breadcrumb does not appear in AMP.
- RTL error in language on registration page and FOOTER see attached image.
- Continue button does not work in CHECKOUT in AMP see attached image.
Thank you Fred , I appreciate what you are doing

Attachments:

99.jpg (82.5 KiB)
nader alazemi 06 Jun 2020, 01:06

attached image

Attachments:

88.jpg (121.7 KiB)
Fred 07 Jun 2020, 12:04

- There is no favorites button in AMP - Uninstall Favourites module v.1.0 and install a new version 2.0 (fond in Modules Catalog)
- Breadcrumb does not appear in AMP. - Go to AMP Settings → Header and enable Breadcrumb
- RTL error in language on registration page and FOOTER see attached image. - fixed https://take.ms/X6sJr

- Continue button does not work in CHECKOUT in AMP see attached image. - You seems using some third party module which is not compatible with AMP

nader alazemi 07 Jun 2020, 14:11

- I have tried to restore the header as it in OLDSTYLE
In the latest version
I could not, the header was not updated properly

-( Breadcrumb does not appear in AMP. - Go to AMP Settings → Header and enable Breadcrumb)
- I enabled it but it still doesn’t work

-( Continue button does not work in CHECKOUT in AMP see attached image. - You seems using some third party module which is not compatible with AMP)

-The CHECKOUT button was working fine before the update! and We did not add any new model.
I changed the PHP version from 7.3.18 to 7.2
And i checked CHECKOUT button
This error appeared
notice: Undefined index: id_address in /home/nadera32/public_html/var/cache/prod/smarty/compile/cd/f0/f4/cdf0f4e8a27ebc6eccbc5846297747ca4e5a51a2_2.file.addresses.tpl.php on property lineN of non-object in /home/nadera32/public_html/var/cache/prod/smarty/compile/cd/f0/f4/cdf0f4e8a27ebc6eccbc5846297747ca4e5a51a2_2.file.addresses.tpl.php on line 51 // arwa8.com / % B7% D9% 84% D8% A8% D8% B4% D8% B1% D8% A7% D8% A1

net :: ERR_UNKNOWN_URL_SCHEME

Note that I used the Bing browser.

Thanks for your time and support

Fred 07 Jun 2020, 19:15

maybe will be better to upload whole theme to your prestashop to be sure all is updated correctly. Can I try?

nader alazemi 07 Jun 2020, 23:31

Yes, you can try
We already have a backup

Fred 09 Jun 2020, 13:48

I just uploaded latest theme version, please test it out

nader alazemi 10 Jun 2020, 22:27

Nothing has changed!
We asked a developer to Repair CHECKOUT BUTTON in AMP And a Breadcrumb
And he repaired it
But we still had a problem with the header
We cannot restore your design
Please help us to find a solution

Thank you Fred .

Fred 11 Jun 2020, 10:08

Header looks fine for me https://take.ms/YqzOh what has to be changed there?

nader alazemi 11 Jun 2020, 18:17

All header options are not the same as the last version in the theme
Buttons, icons, and layout
It has not been updated and I cannot repair it
Please see the difference in the attached pictures in the “OLDSTYLE”
https://f.top4top.io/p_1623ehqxw1.png https://a.top4top.io/p_1623m8t6b2.png

Fred 12 Jun 2020, 10:50

I just imported new “oldstyle2” layout for your header

nader alazemi 14 Jun 2020, 01:13

Great job looks better now
Can you tell me where I can remove this form or change this model

https://k.top4top.io/p_162402pff1.png

Thank you Fred.

Fred 14 Jun 2020, 09:33

Go to Design → Positions, and find there Left Column, you will see there a list of module in the sidebar

nader alazemi 14 Jun 2020, 14:20

Thank you Fred for your help
I appreciate your support

Fred 14 Jun 2020, 14:25

you are welcome

nader alazemi 14 Jun 2020, 17:46

Thank you Fred for your help
I appreciate your support