• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.06.20, 19:59
  • Opened by: Alberto Torrent
  • Closed by: Fred
  • Closed on: 24.06.20, 10:07
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #18199 - I have a big problem

hello, I have a big problem with my atribute… can you help me please?

https://www.loom.com/share/98f08be7949c4bfd83e66fe31b47b6bd

Comments

Fred 03 Jun 2020, 16:31

I see the issue first time. It looks like a cache issue. Do you have an option to switch to Classic theme and check it out?

Alberto Torrent 03 Jun 2020, 17:43

no, I don´t have this option

Alberto Torrent 03 Jun 2020, 19:42

I see my problem, I think

Fred 04 Jun 2020, 12:57

What did you find?

Alberto Torrent 04 Jun 2020, 13:29

it’s because of the url seo but I can’t find the solution

Alberto Torrent 05 Jun 2020, 06:27

Hello, I have this error, http://prntscr.com/su40db

can you help me please?

is not normaly!

Fred 05 Jun 2020, 18:29

Why do you think that is a theme’s problem? I don’t see any relation here