- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.06.20, 13:28
- Opened by: videotradesrl
- Closed by: Fred
- Closed on: 24.06.20, 10:06
- Reason: Closed
- Comment: Glad to help!
Ticket #18205 - Installation failed
Hello,
I’ve tried to install Alysum theme both via FTP and via Browser but when I install it, disappear the classic theme also and the main url returns an HTTP erros.
I’ve also tried to cancel the actual shop and re-install it but it didn’t work.
Valerii suggested me to check php settings and it seems to be all right.
Best regards,
Aniello
Comments
I just installed it for you
Hello Fred,
the website loads after minutes, there is something wrong.
I just configured your website performance and now it loads pretty fast
Hello Fred,
thanks for your feedback.
Can I know what were the problems? Can you also tell me performance settings to set?
Best regards
There was no any problems.
See theme’s documentation http://alysum5.promokit.eu/promokit/documentation/#performance