• Closed by: Fred
  • Closed on: 22.06.20, 09:05
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18242 - AMP Builder Editor Promokit Instagram

The Promokit Instagram it works properly on desk version but in AMP it’s doesn’t

Could you please check it? or advice how to do it!

I use Hashtag: # and Username

Comments

Fred 05 Jun 2020, 15:07

Hi, Dani de la Torre.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and Back Office

Dani de la Torre 06 Jun 2020, 14:48

done

Fred 08 Jun 2020, 18:57

I just make an update, but you have enabled Opcache module in your server, please disable it for a while

Dani de la Torre 10 Jun 2020, 07:35

Good Morning, now we have the OpCache deactivate.
Could you please try to solve asap to reactivbate te OpCache asap.

Kind Regards.

Fred 10 Jun 2020, 09:50

Your can enable Opcache back, the solution doesn’t work in your prestashop. Need more time to find out what’s wrong

Dani de la Torre 10 Jun 2020, 09:55

I will ask to reactivate

As per I can see the module instagram in amp use a deprecated methods.
The instragram module in web uses a new methods.

Fred 10 Jun 2020, 09:58

I understand that, but AMP requires a bit different solution.

Fred 13 Jun 2020, 23:06

The issue has been fixed. Please test to confirm the change

Dani de la Torre 22 Jun 2020, 08:42

yes thanks