• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.06.20, 09:41
  • Opened by: Stop and Think
  • Closed by: Fred
  • Closed on: 20.08.20, 09:53
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18300 - Revolution slider deactivates itself

Hello, yesterday I open a ticket because the revolution slider dissapeared. I check the module and it was desactivate. I active it, works fine but suddenly it dissapears again and when I go to the module page it is desactivate…

I need help, thanks.

Comments

Fred 11 Jun 2020, 09:51

Hi, Stop and Think.
The issue has been fixed. Please test to confirm the change

Stop and Think 12 Jun 2020, 09:21

Fixed! Thanks Fred :)

Stop and Think 22 Jun 2020, 09:14

It suddenly doesn’t work again :(

Fred 22 Jun 2020, 09:28

what is the path to your prestashop?
I just edit this file /clickandbuilds/PrestaShop/BOUNIK/modules/revsliderprestashop/revsliderprestashop.php but nothing is changed in the front page

Stop and Think 22 Jun 2020, 10:16

This is the correct path.

Fred 22 Jun 2020, 10:55

why I don’t see any changes if I edit that file? do you use some cache?