• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.06.20, 22:58
  • Opened by: Jicman Gabriel

Ticket #18338 - Product page builder not showing changes

Hello. I am trying to edit product page using Page Builder, but changes I make there are not reflected on front-end.

Cleared the cache and the template layout is correctly set-up in the Theme settings – Product page – Product page layout.

Comments

Fred 16 Jun 2020, 10:03

Hi, Jicman Gabriel.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Jicman Gabriel 16 Jun 2020, 12:10

Hello,

I did it just now. Thank you.

Fred 16 Jun 2020, 13:39

Unable to connect to your server.

Response: 	530 Login authentication failed
Error:        	Critical error: Could not connect to server

Try to update the theme to the latest version, the issue is fixed there