- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 18.06.20, 00:20
- Opened by: Gloria Franco Hernandez
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18366 - AMP error
Hello, at a glance I have reviewed the documentation and checked the configuration of my server and store to be able to activate the AMP, I have deactivated all the modules that you think or intuited that they could be giving some type of error so that the store does not load, but the error that appears to me is toomanyredirects, so I sensed that it could be some specific module for b2b, but I have deactivated all of them and I still had the same problem … Any ideas?
Comments
I just activated AMP in your store and it just works for me https://take.ms/1POOl
It is the same thing that happens to me, when I activate the mobile visa in the browser there is no problem … the problem occurs in the mobile device itself … I have tried it on an android nexus, with crome, on iphone xsmax with safaria and chrome and it always gives me the same error: too many redirects. and it does not change even if you delete the navigation cookies … It doesn’t work on mobile …
Yes, I see now. Try ti uninstall AMP and install it back
Great, and how or where can I download and install the AMP module? when i install the template it installs automatically…
you don’t have to download it. It’s in your back office.
So I do not understand… What should I do?
You mean reset the module?
Yes, reset, and that is the same as uninstall and install it back
I just reinstalled the AMP module but it remains the same …
Seems I understand the problem. There is no access to website for guests. Could you please disable that option just for a test to make sure that’s it
First thing, let him try…
Even right now it is disabled for mobiles, so you should understand that setting and load the AMP. I also checked the .htacces… also if the friendly URLs were ok… or if I should integrate a virtual url…
Yes, I see. Need some time to find out a reason
I have no idea what’s happened but now AMP works on my devices, please test it out