- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.06.20, 16:33
- Opened by: Pascal Mondet
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18438 - AMP - Issues on Tag
Hi,
Version : AMP (only, it is working perfectly on Desktop version)
Where : All pages
What / Issue : Google Tag Assistant doesn’t detected any tag (see copy screen in th efile attached)
Current Parameter :
1- Promokit AMP settings :
Enable Google Analytics : Yes
Enable Google Tag manager : Yes
2- Module Google Analytic
Enable for Mobile
Google Analytics Tracking id : filled in
USer-ID : No
Hide IP : No
3- Module Tag Manager (CDC Google Tag Manager
- Disable for Mobile
4 - Module Google Dynmaic Remarketing
- Disable for Mobile
Comments
Hi, Pascal.
Please make sure your google account is configured properly for AMP https://support.google.com/tagmanager/answer/9205783?hl=en
Hi Fred
I did it, normally
⇒ Container Tag number GTM-WDDRJVC - Container Type : AMP
1- Promokit AMP settings :
Enable Google Analytics : Yes
Enable Google Tag manager : Yes
One thing is strange, a part of the AMP container, normally Google Tag Assistant should detected the Google Analytic number which is not the case. See screen copy attached in my previous message. Google tag assistant is saying ⇒ Where to optimize “add Google Analytics”.
You can check with the Desktop version, all Tags are correctly detected
Thks
strange, it worked fine when we developed this feature.
Could you please try to configure it like described in google’s video https://www.youtube.com/watch?v=veycDpb5f24 (skip code installation part)
Thank for your suppor Fred.
Having a look on the video and your code, it seems that :
GoogleTagManager :
> be not present in head as required
> be present in the body
I see. Sorry, but we have vacation right now, I’ll back to you after July 6. Hope to file a solution asap
Hello
I hope you’ve taken good times during your break.
This message to get back with the issue on Tag Manager
Thks
I just checked, there are no any options in that module. I have no idea what’s wrong with that
Sorry, that is a reply for another ticket.
Working on the issue, hope to find a solution as soon as possible
Hi Fred,
Once again, AMP version doesn’t work at all.
From Google we can reach 1 page but when browsing everything is blocked.
Simulating from my desktop with dev google tool in mobile version,i’m getting error 500.
It’s a mess !
Please help me urgently, I’ll have big consequences as amp pages are already indexed by google and the otherr browser
Hi, Pascal.
I don’t understand the problem. I just tried to search your store in Google and go to a link and all works fine for me, see the video https://www.dropbox.com/s/brgi3dwx68chqdf/RPReplay_Final1594637262.MP4?dl=0
I just found that the issue comes from a new module installed (module configurator).
In order to let our customer havong a good experience I’ve disabled it, but you can activate it and you’ll see the problem.
what is the module name?
“Configurateur de produit” by DMConcept
/www/modules/configurator
our support doesn’t cover issues caused by third party modules
it is not enterely a third party modules issue.
it’s an issue due to the fact that your theme doesn’t support Prestashop One Page checkout 1.7 and we’re obliged to redirect to Desktop version for the ordering tunnel.
This situation of redirection (301 or 302) create another big issue for serach engine and correct indexation. Reditection loops are considered as a big issue by search engine and let pages with far indextion.
I don’t see One Page checkout there https://take.ms/eV5ZJ it’s disabled now?
I’m talking about AMP version and not the desktop version.
in the AMP setting the button “Force Loading desktop version for checkout” is enable and create a permanent redirection and Loopschain that is forbidden by all search engine.
Yes, but where I can see One Page checkout module? you wrote - “your theme doesn’t support Prestashop One Page checkout”
If I’m not wrong, the theme doesn’t support Othe nepage checkout on AMP pages, if the button “Force Loading desktop version for checkout” is disabled
Can I update your AMP module to latest version?
We’ve set up, following a previous request from you, a Dev environment for the Big tests.
I’m afraid on the impact of the design we’ve adapted and modification you did for us for more than 4 months.
Before trying it, could you please send me your updating process for checking if there are no risk on what is in production.
I’ll send you latest AMP module version. But first I need to see the issue. Please enable One step checkout
Hi,
Current set up
Promokit AMP settings / General
Force loading AMP on Smartphones : Yes
Force loading AMP on tablets : yes
Force loading desktop version : No
Changing as requested
Force loading desktop version for checkout : No (was Yes before)
Yes, I see. But how to see the issue?
Simulation on AMP - Mobile version
1) Put 1 product in the cart,
2) Click to follow next step of ordering,
3) you’ll reach to a blank page meaning “error 500”
Yes, I see.
Please enable Debug Mode to let me see the error messages
Hi,
As requested, Debug mode is enabled.
Hi Again
Did you found the issue ?
The issue has been fixed. Please test to confirm the change
Hi,
First of all thank you, it is really better now
After checking, 3 issues are visible.
1) A hook seems missing in the ordering tunnel for AMP
What : choosing destination point of delivery
Where :
https://bigbagmarket.fr/module/pk_amp/checkout “3. Mode de livraison” Attachment
- Screen copy : Tunnel Desktop ⇒ Closet Parcel point : Brussel Express Choose another
- Screnn copy : Tunnel AMP ⇒ Nothing appears
2) Promotion Code Missing
What : a Promote Code exists and it is shown in Desktop version but not in AMP
Where : https://bigbagmarket.fr/module/pk_amp/cart - Screen copy : Promote - AMP
- Screen copy : Promote - Desktop
3) Google DevConsole is showing 2 errors
Where : Ordering Tunnel
First Error Message :
log.js:258 [<amp-state> cartList] Failed to parse state. Is it valid JSON? SyntaxError: Unexpected number in JSON at position 243
Second Error Message :
checkout:473 Uncaught ReferenceError: bxParcelPoint is not defined
Attachments:
Tunnel - AMP.png(122.7 KiB)Tunnel Desktop.jpg(69.5 KiB)Promote AMP.png(95.2 KiB)Tunnel Desktop.jpg(69.5 KiB)Hi
Do you have news on the issue ?
Thks
hi.
1. There is no such option by default “choosing destination point of delivery” do you use some module to add such functionality?
2. Yes we know and going to add it in further updates.
3. That is not a critical problem. we will try todo something with that
Hi
1- Yes, it is Boxtal module which manage point of delivery for the shipping.
2- Oupps ! when ?
3 - it is enough critical that has an impact on the pagespeed.
Waiting for your help
1. Any third party module is not compatible with AMP by default. To make it work with AMP we have to extend AMP module what requires some time.
2. As soon as we can
3. Empty cart page is valid https://take.ms/g470H Google bots don’t have access to customers cart with products
Understood your points.
However,
for the 1st point, it is a key point for selling by lettting customer choosing the destination point of delivery.
For the 2nd point, Making promotion on desktop and not available on mobile (AMP) it is forbidden by french law as well as Google where we display promotion to be used for attracting customers.
For the third point
Waiting for your feed back
1. but as I can see there is the same Delivery options in desktop and AMP
2. Ok, we will try to force implementing this feature as fast as possible
1. Not really, in the desktop version you can directly :
a- see the destination point suggested, Name of the destination point
b- by clicking to the link, change the destination point to another. a map window is opened after clicking to the link where several destination point are displayed
I don’t see such options https://take.ms/MgXMt how to find it?
See file attached
It is displayed only when your order has a weight < 20kg.
Attachments:
Tunnel Desktop.jpg(69.5 KiB)which products I have to add to cart to get delivery option? I have tried different bags but no success https://take.ms/EyFqsI
This one :
https://bigbagmarket.fr/big-bag-agricole/473-qbag-agriculture-93X113X180-1500kg.html
still don’t see it https://take.ms/x2Zl1
Put on your cart ⇒ Only 1 product with a quantity of 5 pieces.
If the order (cart) has a total weight over 20kg, the option of Destination point is not diplayed.
ok, what’s next now? I see the same on both versions https://take.ms/AtQs5
Are-you registred ? what is the customer account you’re using ?
Yes, I’m registered under marek@promokit.eu email
I’ve changed your shipping address who was wrong.
Hello
Did you found the issue with after the update of your address ?
Hello
Reminder !
I don’t have access to your back office.
I need to disable JS compression in your back office and I need to know that module folder name (full path to the module)
Hello
You Can access to BO user & psswrd are enabled
I need to know that module folder name (full path to the module)
path to the module managing destination point.
www/modules/boxtalconnect
I have tried to make it compatible but there is no fast solution it requires much more time. We are not able to provide such work for free
Tell me what could be the cost as well as an 1 year maintenance contract with you.
it can take 1-2 hours to make it work, so the price is about 20-40 Euro