- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.06.20, 20:21
- Opened by: Lynda
- Closed by: Fred
- Closed on: 21.08.20, 10:15
- Reason: Closed
- Comment: Glad to help!
Ticket #18475 - Theme update issue
Hi, Fred,
I try to update theme from 5.4.1 to 5.1.1. When I click on “Run theme update”, there is the message “Theme has been successfully updated to version 5.5.1., click Apply Settings”, but the current version is still 5.4.1.
Thank you for your help.
Comments
Please try to update manually http://alysum5.promokit.eu/promokit/documentation/#theme_update
Can I update straight from 5.4.1 to 5.5.1 or I have to update first to 5.5.0 then 5.5.1 ?
There isn’t folders 5.5.0 in the folder “updates”.
Thank you.
you have to do that step by step. But be careful with this update. We have write completely new module Theme Settings what can cause some collisions. Please install that module after update. Don’t forget to make a backup before
Why there isn’t 5.5.0 folder ?
Attachments:
Capture d’écran 2020-07-02 a...(652.2 KiB)Here is it https://www.dropbox.com/s/gxjisexqqi6biy9/5.5.0.zip?dl=0
I tried a manual update by following the documentation procedure : it change my module settings !
When I try the manual update by following the procedure in Alysum documentation, I have many display bugs. Please see screenshots.
Alysum version on Theme settings doesn’t change.
Thank you for your help.
Attachments:
Capture d’écran 2020-08-02 a...(210.2 KiB)Capture d’écran 2020-08-02 a...(1.1 MiB)Capture d’écran 2020-08-02 a...(448.5 KiB)Yes, there is a problem with this update, unfortunately some parts has to be configured once more
OK, I will try to configured parts once more. But is it normal that Alysum version doesn’t change on Theme settings after manual update ?
Attachments:
Update.png(123.8 KiB)Please make sure you have installed new Theme Settings 2020 module
I don’t have installed this module. What is it and where I can find it ?
Go to Modules Catalog and install it
I don’t find this module…
Attachments:
Capture d’écran 2020-08-03 a...(247.3 KiB)as I can see you have 5.4.1 version where no new Theme Settings module
Yes and I try to update to 5.5.0 but manual update doesn’t work.
If you want, I can make an update to latest theme version for you, but some modules you have to configure once more
Yes, I want. Thank you, Fred.
Do you have a fresh backup of your prestashop?
Yes, I’have just done a files backup.
some requirements before an update.
1. Downgrade PHP version to 7.2.x. Prestashop doesn’t support 7.3.x yet
2. Disable Opcache in your server configuration
Done.
You have the latest version now
Thank you Fred.
I have some questions :
1. Should I enable opcache now ?
2. On Theme Settings 2020 - Updates, it’s indicate “Update v.5.5.1 is available”. Are you sure I have the latest version ? How to see currently theme version ?
3. On Theme Settings 2020 - System Status, it’s indicates “php_version:7.2.32 (Supported PHP since 5.6 to 7.2)”. Should I change downgrade PHP version to 7.1 ?
4. How to delete Detail tab on product page ?
5. There are critical error messages in Prestashop logs. What is this problem (see screenshot)?
6. When I enable Smart cache for CSS, all my CSS settings and custom CSS code are disabled. Is it normal ?
Thank you.
Attachments:
Capture d’écran 2020-08-04 a...(276.9 KiB)Capture d’écran 2020-08-04 a...(417.7 KiB)1. We recommend to enable OPCache when you will finish shop configuration
2. You can ignore that. That because of child theme, we will fix that soon
3. also ignore, that is wrong information, we also fix that soon
4. Go to Theme Settings → Product page and find that option
5. Should be fixed now
6. try to enable it and clear cache
4. I see “Description tab” but not “Details tab”.
6. It doesn’t work…
try following CSS
as for CSS issue it means there is a syntax error in some of css files of the theme. First of all you have to check out your custom CSS. Just remove all code from there and try to enable Smarty cache. if the issue disappear you have to find what’s wrong with your CSS code
Please see the screenshot about Details tab.
I deleted all the CSS custom code and enabled Smart cache and there is still the issue. The “Make sure your CSS code is valid” function is OK…
Attachments:
Capture d’écran 2020-08-05 a...(65.4 KiB)Open the file /themes/alysum/templates/catalog/product.tpl find there “details” and remove it. Don’t forget about cache
I tried to delete all the occurrences of “details” on this file, but it doesn’t work. Why I don’t find the option to hide “Details” tab in Theme Settings 2020 ?
What about the smart cache issue, please ?
Thank you.
No one has the same problem as me?
I have completely removed the tab from theme’s source code https://take.ms/3qt0j but it’s still visible. You definitely have a cache issue.
I think you are right about cache issue. Issue of ticket #18816 is probably also the result of cache issue.
I cleared the caches, disabled cache options on Prestashop back office and deleted “dev” and “prod” folders in “dev”-”cache” folder. What more can I do ?
Thank you for your help.
I have no idea what to do more I have remove the code completely.
I called in a Prestashop expert who told me I have no cache problem. He told me that to delete “product details” tab, I have to delete some code in file /public_html/modules/pspagebuilder/views/templates/front/widgets/widget_productpagetabs.tpl.
great!
I deleted the code in screenshot and it’s OK. I think you got the wrong file…
Attachments:
Capture d’écran 2020-08-20 a...(254.9 KiB)