- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.06.20, 20:21
- Opened by: Radoslav Polasek
- Closed by: Fred
- Closed on: 07.07.20, 12:27
- Reason: Closed
- Comment: Glad to help!
Ticket #18476 - Image dimensions
Hi,
Would you have time for another paid assignment? It might take a few minutes of your time.
When I add a new product and upload product images, the images seem to have a different sizes.
Look here
https://goodtea.eu/cs/cerny-caj/639-2020-darjeeling-giddapahar-av2-wonder.html
and compare it with for example
https://goodtea.eu/cs/caj/631-5135-2020-darjeeling-upper-fagu-ftgfop1-ff-ex-01.html
Newly added image look different (larger) but as far as I know I have been using 1600 px (longer side) for all latest products.
I just need to know what this happens and how to avoid it or do it properly.
Thanks,
Radoslav
Comments
Hi, Radoslav.
Please check out theme documentation first http://alysum5.promokit.eu/promokit/documentation/#images
Yes, I know the theory but I am afraid it is not that easy as the user’s guide says.
I tried many different image dimensions… 1600px, 1300px, 1000px, larger than these, smaller than these, etc. but without luck.
Thanks.
Can you help me with this?
Every new product has images messed up.
Thanks.
How about this?
just open a direct link to an image https://goodtea.eu/21138-home_default/2020-darjeeling-giddapahar-av2-wonder.jpg
That is definitely not theme’s issue.