• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.06.20, 10:57
  • Opened by: Alexandro Galussio

Ticket #18483 - Buy problem AMP

Good morning, I have been having problems with the amp page and the cache for some time now. Some customers complain that when they want to make a purchase from their mobile phone, the “Make purchase” button does not do anything. It leaves them on the same screen as the cart.

I tell them to enter incognito mode and they can do it or in other cases by removing the cache from the browser (if they know how to do it)
You know how I can fix that?

We tried a lot of things with the ISP but he says it must be something of the alysum theme because with the panda theme in the other multistore it doesn’t happen.

Thanks

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Comments

Fred 13 Jul 2020, 17:43

Hi, Alexandro.
I'm sorry for the delay.
I need to see the issue. For now I have tried to test out your mobile page and it always works for me https://take.ms/ntXHz

How can I reproduce the issue?