• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.06.20, 15:33
  • Opened by: Marco Arneodo

Ticket #18485 - Revolution Slider module

The Revolution Slider module continues to deactivate.

Comments

Fred 29 Jun 2020, 17:17

Hi, Marco Arneodo.
What theme version do you have?

Marco Arneodo 29 Jun 2020, 18:23

Theme "Alysum" v.5.5.1
Theme Settings v.2.0.0

Marco Arneodo 29 Jun 2020, 18:25

I keep having problems when I activate revolution slider .... the website crashes.
Can I have advice on how to solve? There must be some conflict with some form.
it is quite urgent

Fred 30 Jun 2020, 00:03

Yes, I see. Seems your slider module is not hooked into the "displayHeader" hook. Please try to reinstall it.

Marco Arneodo 02 Jul 2020, 17:01

I reinstalled the module, but I still have the deactivation problem. It continues to deactivate automatically.
I have great difficulties managing the site in this way. Can you help me?

Fred 03 Jul 2020, 09:03

Sorry for such slow response. Despite vacation we trying our best to provide support. We'll try to find a solution as soon as possible