- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 30.06.20, 08:02
- Opened by: Radoslav Polasek
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18492 - There is no instagram images to show
Hi,
Without doing any changes, the instagram widget on Home page says the following (see attached):
There is no instagram images to show
Any suggestions>
Thanks.
Comments
Yes, I see the issue.
I’ll try to make a fix as soon as we will back from vacation after 6 July
OK, I will remove it from the Home page for now.
I have updated Instagram module now it works
Ok, thanks.
I placed it in a left column on the Home page and after I changed settings to diplay 9 images in 3 rows it does not display anything.
Please check.
Full screenshot attached.
here
Attachments:
screenshot.jpg(1.47 MiB)back office link is wrong, please update it
Can you be more specific?
In pkinstagram module I can only see a username, no link or so.
Thx.
For some reason the link didn’t work for me https://goodtea.eu/admin123
Please try to clear prestashop cache
We had some cache related issues which made backoffice unavailable, now it is ok.
There is a new admin password:
heSR0!20
The issues were fixed and cache was cleared.
please disable additional cache module to allow to to make a fix
There is no additional cache module enabled.
Yes, I see
Instagram seems works now
Hi,
Thanks. Before it stopped working it was showing 9 Instagram images in a matrix 3×3 without borders siting side by side occupying full width of the left column.
1. Can I have it as before?
2. What do the 2 lines in the widget mean? I want to get rid of them.
3. What there is an Instagram text still displayed at the bottom of the right column if there is no widget hooked there?
See attached.
Thanks.
Attachments:
instagram.jpg(242.8 KiB)inst_2lines.jpg(431.8 KiB)InstText.jpg(355.3 KiB)I see the issue, working on that
I just added a module through page builder https://take.ms/jNo75 but no changes in front page, do you have some cache?
I turned off all caching but the widget on the Home page does not seem to be working. See attached.
Attachments:
A2-optimized.jpg(235.4 KiB)I have cleared cache in your back office to force applying changes I make in the file /home/goodteaa/public_html/modules/pkinstagram/views/templates/front/front.tpl but I have got a blank page in the back office after clearing cache. Then I have enabled Debug mode to see what’s wrong there and found the following error messages https://take.ms/OiDpb
That is definitely not related to the theme, there are no any mention of a module or a theme’s files.
There was a memory cache enabled outside of Prestashop. It is turned off now. Only PS cache is on.
You can carry on with the instagram widget. Thanks.
I’m sorry Radoslav, but due to your cache I’m not able to manage and configure your page, see the screenshot https://take.ms/QI7lH