• Priority: High
  • Status: Assigned
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 30.06.20, 17:47
  • Opened by: Catina Charter

Ticket #18508 - Theme's native module Testimonial is not working

Theme’s native module Testimonial is not working

I added the one in the theme however it does not function the same as the demo

Product Reviews- Product

This is apart of the theme but the module looks different it does not show where people can ask questions etc.
I am looking for this https://tinyurl.com/y6uw24wm I found this https://tinyurl.com/y8y33qcb

Is there an instruction that tells me how to update the footer, testimonies, etc.

Thank you

Comments

Fred 30 Jun 2020, 20:47

Yes, all is right. That is not testimonials module but Product Comments.

Catina Charter 30 Jun 2020, 21:02

The product comment module is not saving the reviews. She viedo
https://www.awesomescreenshot.com/video/310103?key=38ec6d44a604e4b0c7d2d60137273eae

the testimonials module that is shown on the demo is not working on the pages ?

Catina Charter 01 Jul 2020, 03:50

The carosel testimonials are not working. Please advise we are trying to launch the new site.

Thank you

Catina Charter 02 Jul 2020, 16:35

I tried to get some to fix theme since you were busy and this is what were told.

The Page Builder in your theme is not working as needed. Too much work to fix a lot of bus with it. You can ask the theme developer to do it but I would get rid of Page Builder and this theme at all. I want to cancel this order because too much time for nothing. Sorry.

We purchased this theme a month ago and we can not lauch the store due to things not working.

Is it possible to do a custom job so we can get the store up.