• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 13.07.20, 14:04
  • Opened by: Tomas
  • Closed by: Fred
  • Closed on: 15.07.20, 23:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #18611 - Revolution slider turn off

Hi Fred
Same problem like yesterday. Revolution slider is automaticly switched off when we are working in backoffice

Comments

Fred 13 Jul 2020, 14:17

as I can see the module is enabled.
Please try to select another slider just for a test

Tomas 13 Jul 2020, 14:28

Now you can try It´s not working already

Fred 13 Jul 2020, 14:29

but slider module is active (not disabled)

Tomas 13 Jul 2020, 14:32

Yes, now you must switch off and back switch on a than it´s working

Tomas 13 Jul 2020, 14:34

see picture

Attachments:

slider.jpg (82 KiB)
Fred 13 Jul 2020, 16:40

The module is enabled now https://take.ms/xHEqZ and it worked fine before. I have no idea what’s wrong now. Try to reinstall it. Make sure you have disabled all possible cache

Tomas 13 Jul 2020, 20:03

I uninstall revolution slider, but now I cannot install it back. Can you try it please?

Attachments:

revol.jpg (208.1 KiB)
Tomas 13 Jul 2020, 22:18

Hi Fred, I have managed to reinstall revolution slider. Strange is that on mobile version works fine and also on left side in categories. Only on homepage isnt working. I tried to create new one, import from complex layout…

Could you please check again ?

Thank you

Attachments:

slider.jpg (82 KiB)
Fred 14 Jul 2020, 14:22

I have no idea what I did, but now it seems works https://take.ms/wjV6G

Tomas 14 Jul 2020, 14:25

It was only banner widget, it was temporary solution, now I change back on revolution slider but it´s not working on homepage

Fred 14 Jul 2020, 16:14

something strange is going on. I never seen such problem before. Keep working on a solution

Fred 14 Jul 2020, 19:19

Try following Solution https://take.ms/eAycN I just added Complex slider to the “displayHomeBuilder” hook

Tomas 15 Jul 2020, 10:18

Hi Fred, thank you for your support now is working well.

Fred 15 Jul 2020, 23:23

great