- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.07.20, 17:20
- Opened by: Alba
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18614 - Responsive Mobile Menu
Hi.
I already have my page configured but I have trouble displaying the responsive menu on some mobile screens.
I have tried adjusting the css rules but cannot get it to work properly.
This is my website: https://tevisa.eu/es/
How could I fix it?
Thank you.
Comments
Hi, Alba.
But what I have to fix? I just tried the menu on different screens and it just works
Hi Fred
Maybe I didn’t explain myself clearly. I attach 4 images to speak based on them.
The problem we have is that in some mobiles (we have tested it on a Samsung S10 and an LG K11) we do not see the menu as in the image “Right_1”, so it appears as in the image “Wrong_1”, which is the problem that we want to solve. Therefore, the menu does not work as it should (image “Right_2”) and the menu texts shown are mounted on top of each other (image Wrong_2).
I hope this explanation has been clearer than the previous one.
Thank you.
Attachments:
Right_1.png(870.6 KiB)Right_2.png(301.1 KiB)wrong_1.jpg(297.3 KiB)wrong_2.jpg(195.3 KiB)I can’t reproduce that. Even on iPad you have “mobile” menu https://take.ms/9Jcuk (tested out on real device as well)
Hi Fred.
We tested in others real devices as well:
Samsung Galaxy Tab: https://monosnap.com/file/55diiYkcpraRT1tJdTwRKKK7cPchUo Iphone 7: https://monosnap.com/file/fKjy4tXA8OTjovCVmT0hjnfWWzxs4Q Samsung S10: https://monosnap.com/file/UCClCvjTxJ0o74GDKmGCxDsFFSDrLl LG K11: https://monosnap.com/file/UCClCvjTxJ0o74GDKmGCxDsFFSDrLl
We have used the firefox and google browsers.
Could you fix it?
Thank you.
I don’t understand how are you doing that.
On all my devices I see the “mobile” menu - https://take.ms/W0eiS