- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 16.07.20, 08:38
- Opened by: David BARRERE
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18642 - Page builder issue
Hi,
I can’t have access to the page builder module.
It doesn’t load anymore and I don’t understand why.
In the logs, it seems that there’s an issue with the server during the ressources recovery/saving : (index.php?controller=AdminPspagebuilderProfile)
Please help me as soon as you can. I’m fully blocked.
Thank you in advance for your help,
David
Comments
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Hi fred ! It’s done !
back office shows a blank page https://take.ms/lA11i
Hi !
I’m sorry, I had an issue with my web host.
The problem is solved, you can have access to my backoffice now.
And I still cannot use the page builder module.
Thank you in advance !
David
Now it works https://take.ms/lWalI