- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.07.20, 19:01
- Opened by: Raffaele Fiorentino
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #18720 - Problem with the box to access and register
good evening
in practice when I go to click on login or register, when I click on the field, the box disappears and does not allow me to proceed. Same problem with both desktop and mobile.
Url: www.anyanyluxury.it
Thank you
Comments
in fact I add that the problem arises more than anything else when I try to use the completion, I explain better if I click on mail, the browser shows me the emails used, when I choose the box disappears.
Hi, Raffaele.
Yes, I see the issue. It looks like more “browser’s” problem than website. I have also tested it out in Safari browser on Mac and there is no such problem. We will try to find a solution for the issue
I can’t understand if it is a problem with css or js, I have an urgency
thank you
We will try to find a solution as soon as possible. As I wrote you about that is a “wrong” behaviour of browser. There is no such problem in Safari, for example
I thought if I used the autocomplete = “off” on the fields, how can I modify the field code which file should I modify, then can I load it into the child theme?
Thank you
I managed to do it for the signin but not for the register, could you tell me if the file is the same?
Thank you
Yes, that is the same file /themes/alysum/dependencies/modules/pkheaderitems/views/templates/front/headeritems.tpl
<form class=”customer-form” method=”post” data-pktabcontent=”register” action=”{$urls.pages.register}?back=identity” autocomplete=”off”>
I did this in the code, but it doesn’t work, if I do an inspect in the code it turns out to be autocomplete off, but if I go to do a test it doesn’t work. The path I have is /themes/alysumchild/dependencies/modules/pkheaderitems/views/templates/front/headeritems.tpl
Am I wrong?
Please try now, the issue seems fixed
try again how? what should i do download the theme and reload it?
check out the issue, it’s fixed now
sorry I understood that it has been resolved, but I have not understood what I have to do, on the site I always encounter the same problem.
Yes, I see.
Strange issue. The browser doesn’t respect it’s over events. It ignores “hover” state of element. There is no such issue in Safari, for example
yes I saw the problem, the fact is that it only does it with the mouse, so as I asked you before I would like to try to block autocomplete, only even if I modify the file as I have shown you, in the code I find the modification, but I cannot block autocpmplete, is the code correct? can I do otherwise?
thank you
I just added autocomplete=”off” for both forms https://take.ms/FwchZ but Chrome ignores one, it’s seems some strange “feature” or a bug of Chrome
so I wonder instead of using the hover why not use clicks, that is, make everything appear with the click of the mouse.
Please try now, I just make it work by click.
How can I try?
now on the site even if I click nothing comes out
it works fine for me https://take.ms/LIhb2
I see it but the problem on the various fields of the form persists
try now
ok it works can i know how did you do it? thank you
I make a custom script special for you in the file /themes/alysum/assets/js/alysum.js