• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.08.20, 09:11
  • Opened by: Sara Albert
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #18803 - Facebook and whatsapp chat not appear in desktop

Hi, I have configure the chat for whatsapp, however, this don’t appear in the desktop version. I see in some demos that this icon appear, so I don’t understand what happen.

Thanks!

Comments

Fred 08 Aug 2020, 11:18

Hi, Ana.
Where did you configured Whatsapp? You have to configure it in the Facebook module. (because WhatsApp is a part of Facebook)