• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.08.20, 11:54
  • Opened by: C. Campos
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #18860 - Product Page Layout error 500

I have a problem when configuring the layout on the Theme Settings product page…

The moment I choose any layout that is not Default, the product page gives me a 500 error (with the default layout everything works correctly).

I am attaching an error file in case it could be of help.

Thanks in advance.

Attachments:

error500.txt (16.8 KiB)

Comments

Fred 17 Aug 2020, 12:05

Hi, C. Campos.
Try to create a new layout for product page.
There is something wrong with one of a widget in current product page layout. We trying to find out what exactly wrong.

C. Campos 17 Aug 2020, 13:19

It seems that when creating a layout from scratch (from create new profile) the problem disappears.

All the layouts that gave me an error 500 were created from duplicating and modifying an existing one.

It´s Ok for me…

Thanks for your help Fred.

Fred 17 Aug 2020, 13:21

You are welcome.
We will try to find out what’s wrong with that layout