• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #18951 - Various block doesn't works properly

Hi, i have this problems after update from Prestashop 1.6.1.12 to 1.7.6.7 and installed your theme and modules:

- Newsletter block doesn’t show properly and duplicate form with translation errors.

- Payment methods block doesn’t show title.

- Bestsellers filters doesn’t filter for category and not properly work.

- Product page info doesn’t show reference code on product page after short description but on amp page yes.

- Any urls on my site doesn’t works and i can’t change for example on top bar “comparisons” link is /module/pk_compare/compare (404) and not /comparison (this work).

- Translation module doesn’t change or not apply some change.

So, can i have support for shipping on cart? I will make different shipping options if (for example) i have two or more products on cart with differents suppliers and customers must select courier for each suppliers or each product.

Server info: Linux #107-Ubuntu SMP Thu Jun 4 11:27:52 UTC 2020 x86_64

Server software version: Apache/2.4.29 (Ubuntu)

PHP version: 7.3.21-1+ubuntu18.04.1+deb.sury.org+1

Memory limit: 5G

Execution time limit: 3000

Max file upload: 2000M

Comments

Fred 27 Aug 2020, 14:51

Hi, Samuele.
There is no way to smoothly upgrade prestashop with the theme and keep all previous settings. Prestashop has been pretty completely rewritten since 1.6 version. The best way for you is install the theme from scratch

Samuele D'Arenzo 27 Aug 2020, 15:33

I bought and installed the theme after upgrading Prestashop from 1.6.1.12 to 1.7.6.7

Fred 27 Aug 2020, 15:38

ok, I see.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Samuele D'Arenzo 27 Aug 2020, 15:43

Okay, i have done this

Samuele D'Arenzo 27 Aug 2020, 15:45

folder of site is /var/www/old.zovena.it

Fred 27 Aug 2020, 16:02

1. to translate newsletter widget you have to go to translations → modules → Page builder and search there newsletter widget
2. What do you mean? it works for me https://take.ms/VPqKF

3. Where I can see “Bestsellers filters”?
4. Desktop and AMP pages completely different. Product code is here https://take.ms/WSjcO

5. Fixed (file: /var/www/old.zovena.it/themes/alysum/modules/pkheaderitems/views/templates/front/pkheaderitems.tpl)
6. What exactly?

Samuele D'Arenzo 27 Aug 2020, 16:33

1. I can’t select newsletter widget, if i select modules → Page Builder i redirect to old translation tool and can’t see newsletter widget (https://postimg.cc/xXyGcMjp).
2. If on page builder you select payment method icon block and activate title the title not shows.
3. If on page builder or sub-menu builder you select product list and select specific categories and on product list type select products bestseller it don’t shows products bestseller filtered for categories selected.
4. Can i make show reference under product price on desktop? If yes, how?
5. Thanks
6. If i make modify on translation tool if i modify on new tool don’t make change (or only some), if i redirect (wiew case 1) on old translation tool work all modify.

New cases:

  • On desktop home page if i add blog post block and set carousel this doesn’t work and make show some posts on list mode with thumbnails very big
  • On AMP (i don’t make this on desktop) if i add instagram block that show only promokit profile, i have modified profile name on instagram module options, and if i select list and not carousel on AMP crash AMP theme.
  • Can i set AMP theme with subdomain m. or mobile. and not with /mobile section?
Samuele D'Arenzo 27 Aug 2020, 18:06

AMP theme have this error if i add post blog widget:
ContextErrorException
Notice: Undefined index: banner_thumb

in ampblogposts.php line 252

Fred 27 Aug 2020, 22:03

try to remove banner widget and add it once more

Samuele D'Arenzo 28 Aug 2020, 10:04

Okay and for other cases/issues?

Samuele D'Arenzo 28 Aug 2020, 12:21

AMP theme for checkout doesn’t exists?

Fred 29 Aug 2020, 09:39

1. Please read carefully messages in your back office

Attenzione! La tua configurazione PHP limita il numero di campi dei post nel form
1000 per max_input_vars.
Per favore chiedi al tuo provider di aumentare questo limite ad 1212 almeno, o si dovranno modificare i file di traduzione.

2. but I see the title https://take.ms/ERF5L

3. Please make sure you have at least one best seller product
4. compare link works fine for me https://www.zovena.it/comparison

Fred 29 Aug 2020, 09:46

6. Please make sure you have enough posts to activate carousel. If you will have only two posts carousel will not be activated
7. go to Instagram module settings and configure it properly
8. There is no option with subdomain

Samuele D'Arenzo 29 Aug 2020, 10:23

1. Thanks, now i have modified max_input_vars to 5000.
2. This because i have added with a html widget, but if you enable title on payment method widget it does not show.
3. Yes, i have it, i have upgraded a copy of my old site on prestashop 1.6.1.12 to new prestashop 1.7.6.7 with same database.
4. This case is wrong, i have asked for add reference widget under price on product page for desktop.
6. I have more of 20 posts, but i have fixed this on desktop, but on amp i can’t add this widget, causes error and page 500.
7. I have configured more time and reuploaded and resetted instagram module but the modify are not applicated properly on widget.
8. Should i set this on .htacces or SEO options?

Samuele D'Arenzo 29 Aug 2020, 15:14

I have changed for necessity folder from old.zovena.it to zovena.it

Fred 30 Aug 2020, 22:37

2. Now I see. We will provide a fix with the next update
3. Could you please give me a link to bestsellers page, I can’t find it

Samuele D'Arenzo 31 Aug 2020, 09:52

New issue:

  • Minimum quantities not apply on product page, no one signal or quantities pre-selected shows to customers on product.
Samuele D'Arenzo 31 Aug 2020, 09:58
Samuele D'Arenzo 31 Aug 2020, 13:35

New issue:

  • If any customer not logged in and is on cart the cart show free shipping, but it’s not correct, that’s should make customers to log-in.
Fred 01 Sep 2020, 23:48

Please make sure it’s correctly configured in your back office. You can also switch to Classic prestashop theme and check out how it works there

Samuele D'Arenzo 03 Sep 2020, 11:53

Is correctly configured in my back office, i have setted hidden voice on cart and on cart tpl and mini-cart tpl i’have putted any if to check if customer have logged in (if customer not logged in i replace shipping value with a link for log-in)

Samuele D'Arenzo 03 Sep 2020, 17:48

New issue:

  1. Google search console notify me AMP error “A html tag contain same attribute repeated more time.”

The problem is only with #c6a641 texture color.

Samuele D'Arenzo 04 Sep 2020, 10:30

Up, it’s very important!

Fred 04 Sep 2020, 21:54

Could you please give me a link to a page where I can see the issue?

Samuele D'Arenzo 05 Sep 2020, 09:57

Now no one, but whi i have deleted image on colour attribute.
On html add, if colour have any image, another style and another class, for example “<span class=”colour” style=”margin-left: 10px” class=”image-colour” style=”z-index: 1000”></span>”

Samuele D'Arenzo 07 Sep 2020, 10:26

up

Fred 07 Sep 2020, 11:12

Sorry, but I don’t understand the problem.
Could you please add some screenshots?

Samuele D'Arenzo 07 Sep 2020, 12:33

So, i’ve attached screenshot

Attachments:

google error.png (19.2 KiB)
Fred 07 Sep 2020, 13:40

I just make a fix in the file
/var/www/zovena.it/themes/alysum/templates/mobile/catalog/product.tpl but I have no link to check it

Fred 07 Sep 2020, 18:55

seems ok now https://take.ms/Rm73Y

Samuele D'Arenzo 08 Sep 2020, 10:49

Okay thanks.

Fred 08 Sep 2020, 11:06

you are welcome

Samuele D'Arenzo 08 Sep 2020, 12:22

New issue:

  • On ph_simpleblog the images (thumbnails and cover) are or stretched or cropped. I would that resized mantaining original dimensions.
Fred 08 Sep 2020, 12:43

Could you please give me a link to a page where I can see the issue?

Samuele D'Arenzo 08 Sep 2020, 18:39

https://www.zovena.it/blog this and widget used on homepage

Fred 08 Sep 2020, 18:43

try following CSS

.simpleblog__listing .simpleblog__listing__post .simpleblog__listing__post__wrapper a img {height:100%}
Samuele D'Arenzo 09 Sep 2020, 10:00

That’s works! Great! Thanks.

Fred 09 Sep 2020, 10:02

you are welcome

Samuele D'Arenzo 10 Sep 2020, 13:26

On product widget block on home page disappeared product short-description, why?

Fred 10 Sep 2020, 14:07

I just added it for you

Samuele D'Arenzo 10 Sep 2020, 16:46

Thanks!

Fred 10 Sep 2020, 16:47

you are welcome