- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 01.09.20, 01:03
- Opened by: Ali Abdelwahed
- Closed by: Fred
- Closed on: 22.09.20, 18:41
- Reason: Closed
- Comment: Glad to help!
Ticket #18990 - problem with the product colors
There is a problem with the colors
When we put a product that has three colors, for example (blue - green - black) as in the attached picture (Correct colors.JPG , Correct colors.JPG)
After setting all the required settings, a problem occurs when displaying colors
When you click on the green, black or blue color, another dress appears completely that is not present in the pictures, and sometimes a picture of another category appears completely different to this product as in the attached picture (another picture.JPG)
this problem is very much appreciated with many products please help please
A link to a product with a problem:
https://3shamma3ah.com/en/home/107-839-plaid-dress-with-belt12.html#/14,color,blue/64,size-in-numbers,38 https://3shamma3ah.com/en/home/105-787-balloon-sleeve-dress-.html#/64,size-in-numbers,38/80,color,turquoise
Comments
Hi Ali.
Please try to disable “Auto/Quick Compare” option in the Compare Products module. We will try to fix the issue as soon as possible
Thanks Fred
OK
We are waiting to solve the problem
the issue is fixed and will be available in the next update