• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.09.20, 01:59
  • Opened by: PuntoPlano SAS

Ticket #19045 - AMP checkout : products disappear from the shopping cart

summary products disappear when going to pay. check the videos


I Cleared prestashop caché and not fixed the problem


Fred 07 Sep 2020, 09:10

Hi, PuntoPlano SAS.
Please make sure you have disabled an option "Re-display cart at login" in the "Shop Parameters" → "Customer Settings"

PuntoPlano SAS 14 Sep 2020, 04:13

No, it is activate. products disappear but the Cart it´s active in the backoffice.


Fred 14 Sep 2020, 11:40

please disable "Re-display cart at login" option