• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.09.20, 15:23
  • Opened by: Julien
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19105 - Popup when opening site

Dear Alysum team,

A popup window is shown when a user accesses our website for the first time - we haven’t been able to find where to disable it.

Could you let us know where, for the Alysum theme, this setting might be found?

Thanks in advance,

Best regards,

Julien

Comments

Fred 11 Sep 2020, 18:32

Hi Julien.
Go to Theme Settings → Modules and disable Popup module there

Julien 11 Sep 2020, 19:03

Dear Fred,

Thanks for you quick reply.

I don’t see any “Modules” in “Theme settings” though - see screenshots attached.

Julien

Attachments:

Screen Shot 2020-09-11 at 12.... (175.7 KiB)
Screen Shot 2020-09-11 at 12.... (181.2 KiB)
Fred 11 Sep 2020, 19:06

Ok, I see.
Go to Modules Manager, find there Popup module and disable it

Julien 11 Sep 2020, 19:10

Alright, so it’s the module called “Popup message” by Promokit. I see. Thank you.

Fred 11 Sep 2020, 19:10

you are welcome