• Closed by: Fred
  • Closed on:
  • Reason:

Ticket #19139 - Multi store problem - only header on the start page

Hi

I changed Prestashop server to multistore and applied same theme to all stores.

on ALL stores start page has only header (logo and menu visible)

http://eurotek.deals/

Comments

Fred 15 Sep 2020, 10:31

Hi, Alexander.
Please make sure such important modules like Theme Settings and Page Builder are installed and enables for both stores. There go to Page builder and make sure ou have layouts for both stores. One more thing to check is the hooks. Page Builder module must be hooked into it’s hooks in both stores

Alexander Troussov 15 Sep 2020, 18:46

Hi

I checked modules appear to be installed and active under all stores. I can http://eurotek.deals/admin8442vg19q l login vendor@vendor.com pass Sydney2000

All I did is
1 deployed fresh install of Prestashop 1.7.6.7
2 Installed a theme
3 Activated multistore
4 Created additional stores and applied theme to them.

Fred 16 Sep 2020, 11:16

Ok, but did you check the rest?
- There go to Page builder and make sure ou have layouts for both stores.
- One more thing to check is the hooks. Page Builder module must be hooked into it’s hooks in both stores

Alexander Troussov 16 Sep 2020, 16:36

I checked and it looks to me that everything is in place

Below are log in details for admin site
http://eurotek.deals/admin8442vg19q l login vendor@vendor.com pass Sydney2000

can you log in and see what can be wrong with it?

its getting more time critical for us

Fred 16 Sep 2020, 20:54

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Alexander Troussov 17 Sep 2020, 00:37

I could not change the for, details below
ftp://eurotek.deals login vendor pass Sydney1515

Fred 17 Sep 2020, 10:37

I can’t find prestashop in your server, please give me a path

Alexander Troussov 17 Sep 2020, 14:12

\usr\share\nginx\html

Fred 17 Sep 2020, 23:23

something wrongly configured here https://take.ms/0TTwf two stores are not loading at all. That is not related to the theme configuration

Alexander Troussov 17 Sep 2020, 23:33

\usr\share\nginx\html

Alexander Troussov 17 Sep 2020, 23:35

hi

I fixed up external DNS, but it’s not the cause of the problem.

Please have a look at it ASAP

Alexander Troussov 29 Sep 2020, 12:19

HI
I added 2 more sites andI am having same problem. Would you be able to send me instructions what needs to be done to add new websites.

Fred 29 Sep 2020, 12:57

First of all please make sure you have enables such important modules like Theme Settings and Page builder for each of your store.
Then go to Page builder and make sure you have a layout for each store
And also check out hooks settings, the Page builder must be hooked in following hooks list

'displayHomeBuilder',
'displayProductBuilder',
'displayCategoryPageBuilder',
'displayFooterBuilder',
'displayHeaderBuilder',
'displayHeader',
'displayAmpContent',
Alexander Troussov 12 Oct 2020, 11:41

HI
I added 2 more sites andI am having same problem. Would you be able to send me instructions what needs to be done to add new websites.

Fred 12 Oct 2020, 11:42

Have you tried my suggestions what I gave you above?