- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 15.09.20, 16:40
- Opened by: Inovflow
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19149 - Product tabs disappear
Hi,
My product tabs disappeared and I don’t know why, can you please help me?
Thanks.
Comments
Hi,
I’m having issues with this module.
I added some tabs and I’m following these steps:
- Open the product and go to modules
- In the Promokit Product Tabs Module I tried to click on the configure button and a message appears: update setting and I can’t get access to the tabs. (please check out the attached image)
Attachments:
Screenshot 2020-09-15 at 17.4...(100 KiB)Hi, Inovflow.
Please try to reset the module
Hi,
I will try it.
go to modules manager, find the module and click Reset
I did it and apparently everything is working correctly, but in the future, if this fails again and my client loses all information again?
there is another way to investigate missed hooks and add the module to missed hook
I don’t know how to do it, is it possible to help me? If you want I will send you my back office access.
but you wrote everything is working correctly