• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.09.20, 20:25
  • Opened by: Ali Abdelwahed
  • Closed by: Fred
  • Closed on: 22.09.20, 18:38
  • Reason: Closed
  • Comment: Glad to help!

Ticket #19179 - affiliate link does not appear in AMP

I previously asked you about an Affiliates‏ module
And you told us “Any module what works with default prestashop theme should also works with Alysum.” Ticket #19010
On this basis, I purchased the module “Full Affiliates‏” and it works fine on the site in the computer
but, the affiliate link does not appear at the bottom of the product in the AMP as it appears on the computer
As attached pictures

please notice how these 2 links are:

https://3shamma3ah.com/en/home/445-6113-a-set-of-jeans-jacket.html#/10,color,red/40,size-by-age,4-5

https://3shamma3ah.com/en/mobile/product/445-a-set-of-jeans-jacket#/10,color,red/40,size-by-age,4-5

The second link is loaded by a module, and as we’ve said before

Please see attached video for an explanation on what we mean when we say it is loaded by a module:

https://www.loom.com/share/48006ef253774ff7b474906eb429b823

I contacted “Full Affiliates‏” support and they told me that this is due to a theme module and that I have to communicate with you to solve the problem
Please solve the problem and allow the affiliate links to appear under the product on the phone
So that the module works correctly as we want it to

If you solve this problem, I will be completely satisfied with your service and I will give your theme 5 stars in ThemeForest.

Attachments:

e.PNG (455.3 KiB)

Comments

Fred 21 Sep 2020, 14:22

Any third party module is not compatible with AMP by default. We have “AMPified” all prestashop pages and our own modules for the theme but we are not able to “AMPify” every third partiy module.

Ali Abdelwahed 21 Sep 2020, 17:40

In fact, you did not tell us this at the beginning. We asked you before purchasing the external module and you told us that it will work without problems, but it does not work now. What is the solution?

Fred 21 Sep 2020, 18:16

If that is really necessary for you, you can disable AMP module and use just the theme

Ali Abdelwahed 21 Sep 2020, 19:04

In fact, you did not tell us this at the beginning. We asked you before purchasing the external module and you told us that it will work without problems, but it does not work now. What is the solution?

Ali Abdelwahed 21 Sep 2020, 19:07

what do you say
We decided to purchase your theme at first for AMP
And you tell us now to disable AMP module!!

Fred 21 Sep 2020, 19:08

Any third party module is not compatible with AMP by default. We have “AMPified” all prestashop pages and our own modules for the theme but we are not able to “AMPify” every third party module.

Ali Abdelwahed 21 Sep 2020, 19:10

I wish you had told us that at the beginning on this ticket #19010

Fred 21 Sep 2020, 19:11

Yes, you are right, we will add this to the description.
But that’s obvious that AMP can’t be compatible with any module.

Ali Abdelwahed 21 Sep 2020, 19:46

I wish you had told us that at the beginning on this ticket #19010