- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 18.09.20, 13:00
- Opened by: gaetano leone
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19188 - Problem POI in lookbook
HELLO, I bought the theme. I have to use lookbooks but I can’t put POINT OF INTEREST on the photo
Comments
Hi, gaetano leone.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done
Yes, I see the issue.
I need access to the module though FTP
ok… what do you need and where can I send them to you in private?
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile
Done
news?
we have a lot of other customers toto, please be patient and we will solve the issue as soon as possible.
okok
The issue has been fixed. Please test to confirm the change
The module has been hooked into the necessary hook “displayBackOfficeTop”
The POIs now work and I can add them, but then when I add the module on the home page with the page builder the site crashes and doesn’t load anymore
Yes, I see. Will try to fix it as soon as possible
as I can see you have no lookbook items, please add something in the module settings
The POIs now work and I can add them, but then when I add the module on the home page with the page builder the site crashes and doesn’t load anymore
The outfits are there
Attachments:
Schermata 2020-09-23 alle 11....(1.73 MiB)Yes, I see the problem. We are working to fix it as soon as possible
notify me as soon as you have done because now even without that module the site no longer works
thank you so much
I just removed lookbook widget from front page and your site works fine now
Perfect now it goes. Can you notify me when I can re-enter the lookbook module, because for my client it was the thing he chose this theme for
Any news?
don’t worry, we are working on that…
ok i wait
are you working on the site? no longer lets me enter in the back end
we didn’t touch it. We are working locally
ok i wait for your fix
news?
The issue has been fixed. Please test to confirm the change
Yes, great job. But as you can see in the picture the module is different from the one in the demo and the customer is complaining. is it possible to have it as the one bought or else at least fix the bugs highlighted in red?
Attachments:
Schermata 2020-09-28 alle 10....(1.85 MiB)Schermata 2020-09-28 alle 10....(1.34 MiB)Now it’s ok https://take.ms/vvEAQ
ok it’s work thx
you are welcome