• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 21.09.20, 09:18
  • Opened by: Sascha Weber
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19212 - TrustedShop badge is not visible at any site

Hello. I need to integrate the trusted shop plugin. Where is the point to configure it?
Alysum 5.5.1

Comments

Fred 21 Sep 2020, 09:50

Hi, Sascha.
The module should work fine by default. Please make sure it’s installed and enabled. Give me more details of the issue in case it will not work

Sascha Weber 21 Sep 2020, 10:00

Hy Fred, the module is configured and enabled. Im not sure if I have to “hook” the module at any position?
By default I can only see it at the product page as an tab. I need the yellow badge right on all pages.
care4animals.de

Fred 21 Sep 2020, 10:03

what hook the module use, do you know?

Sascha Weber 21 Sep 2020, 10:25

I searched, but didn’t found.

Fred 21 Sep 2020, 10:28

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and Back Office

Sascha Weber 21 Sep 2020, 10:38

okay. all updated

Fred 21 Sep 2020, 11:06

as I can see it’s possible to display it in Footer, is it ok for you?
Check out theme documentation about Footer http://alysum5.promokit.eu/promokit/documentation/#footer

Sascha Weber 21 Sep 2020, 11:20

yes. at this time okay.

Fred 21 Sep 2020, 11:28

so it’s solved now?

Sascha Weber 21 Sep 2020, 11:29

Did you ad this?

Fred 21 Sep 2020, 11:32

no, I gave you a link to read about Footer.
As you can. find in the documentation, you need to enable Native Footer option in the Theme Settings.

Native Footer — this option enable native prestashop footer hook "displayFooter". 
Sometimes this option can be useful because some modules use this hook to output technical information.

For example "whatsappchat" module outputs it's CSS, JS and HTML markup what is a wrong way. 
Correct way in this case is to hook CSS/JS into "header" hook, and HTML markup into "displayBeforeBodyClosingTag" hook.
Sascha Weber 21 Sep 2020, 11:47

Okay. I will ad and configure it. If its not solved I will ask again.

thx

Fred 21 Sep 2020, 11:57

ok