- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 21.09.20, 15:12
- Opened by: Rafal Szymczak
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19217 - no template files, 404 not found
When adding product descriptions, I have an error that the template files are missing. See attachment. Please help.
Comments
Hi, Rafal.
- Open Modules tab in the product configuration.
- See what modules are active.
- Go to Modules manager and disable those module.
- Check out the issue.
Hi,
Unfortunately I don’t have any product page modules.
Attachments:
Screenshot_2020-09-22 Katalog...(50.7 KiB)Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done
I just added product description with no problems https://take.ms/da9qN
This is some chrome plugin bug. Works on mozilla.
Thanks
you are welcome )
Can you help me with the Instagram plug? I wish it would look the same as yours https://alysum5.promokit.eu/complex/en/ and I have it http://www.blush.love/
1. Please try to reinstall Instagram module and enable Carousel Mode. Then go to Page builder and add a widget “Prestashop module” then select “Instagram” module from the list
2. If that will not help, please provide an access to your server through FTP. Currently I have no access - https://take.ms/UPpO7
I reinstalled, unfortunately it did not help :(
I’ve already fixed ftp access.
Now Instagram works fine
Great thank you very much
you are welcome