• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 22.09.20, 05:38
  • Opened by: PuntoPlano SAS
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19225 - facebook chat: doesn´t show me bubble chat in home

We configure the facebook module, we enter the id but it does not show the bubble.

Need i add anymore in the configuration?

Thanks guys for your time =)

Attachments:

Captura de pantalla 2020-09-2... (249.4 KiB)
Captura de pantalla 2020-09-2... (84.3 KiB)

Comments

PuntoPlano SAS 22 Sep 2020, 05:44

{{}}

Attachments:

Captura de pantalla 2020-09-2... (57.7 KiB)
Fred 22 Sep 2020, 10:25

Hi, PuntoPlano SAS.
Please check out troubleshooting section of the module documentation https://alysum5.promokit.eu/promokit/documentation/pkfacebook/#troubleshooting

PuntoPlano SAS 26 Sep 2020, 17:59

Thanks Fred, now the facebook chat is visible, but I have another problem, the bubbles overlap.
Is it possible to put two bubbles on the same side?

Attachments:

Captura de pantalla 2020-09-2... (18 KiB)
Fred 27 Sep 2020, 10:38

Please check out Facebook module settings → https://take.ms/9AxjX