• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 23.09.20, 11:54
  • Opened by: Felix
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19237 - AMP page isn't working 500 ERROR

Helo,
I have installed Alysum recently and everything works fine, but when I try to view my website from my smartphone, the server redirects to MyShop/es/mobile, then I get HTTP 500 ERROR. Amp doesn’t work in my online store and I don’t understand why.

AMP Settings: Main URL Slug → mobile
AMP Builder Editor: AMP layout as default
I have updated all the modules

It is probably a simple mistake but i need to fix this before creating content.

Thank you.

Comments

Felix 23 Sep 2020, 12:59

My Php error and debug mode screenshot of ../mobile AMP page

Attachments:

error.PNG (31.3 KiB)
error php.PNG (25.9 KiB)
Fred 23 Sep 2020, 14:07

Hi, Felix.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Felix 23 Sep 2020, 14:23

I have completed the fields, but I don’t know if it is correct.
I have no knowledge of web development

Fred 23 Sep 2020, 14:26

The issue has been fixed. Please test to confirm the change

Felix 23 Sep 2020, 14:39

thank you very much,
a very fast and efficient service.

Fred 23 Sep 2020, 14:40

you are welcome