• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.10.20, 05:01
  • Opened by: juan cantu

Ticket #19312 - Checkout Error

Process not possibler to follow in some browsers not even in debug mode


Fred 02 Oct 2020, 11:49

yes, you can't process the checkout with enabled Debug mode, that is a prestashop option

juan cantu 05 Oct 2020, 02:58

Oh i didnt know that in debug mode checkout was out, nevertheless still checkout doesnt work you have to log in, but because facebook log in doesnt work, then no way of shopping , it says wrong convination of email/password, but its guest so no need of putting a user/pass, still if you do it, doesnt work anyways.


Fred 05 Oct 2020, 19:15

Please disable Facebook module for a while.
As you can see the module works fine in our demo, so the problem is in configuration.
We are trying to understand what's wrong, hope to find an answer soon.

juan cantu 05 Oct 2020, 20:02

I will, no problem also talking with hosting provider to see if its not their problem with permissions, i was doing also research and found that you can add a oauth url for the redirection of the log in, i have nothing configured there, maybe thats the problem? i leave screenshot of the section in developers.facebook


Fred 05 Oct 2020, 20:13

Here are the settings we are using for our demo https://take.ms/iNfiR