• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.10.20, 13:15
  • Opened by: Slim MAKNI

Ticket #19320 - ReCaptcha module


in the documentation it is mentioned that we a ReCaptcha module, I can’t find how to activate this option, thanks for your help



Fred 02 Oct 2020, 15:25

go to Modules Manager and search Captcha module.
If the module is not installed, go to Modules Catalog and install it
If you don't have it at all, you can download the latest theme version from themeforest and copy the module from the package to your server and install it

Slim MAKNI 26 Oct 2020, 15:56

I can't find the module.
Can you please give me the link to downlowd the module?

Thank you

Fred 26 Oct 2020, 18:13

I have installed it for you

Slim MAKNI 27 Oct 2020, 11:49


I configurate the module but still not working can you check it please

Thank you

Fred 27 Oct 2020, 12:06

Please click "Check if module is well installed" button in the module settings and see are there all correctly configured

Slim MAKNI 28 Oct 2020, 10:03

Please find below the report of the check.
it's well configured


captcha2.png (84.6 KiB)
Fred 28 Oct 2020, 10:33

as I can see it works now https://take.ms/S3ADz

Slim MAKNI 28 Oct 2020, 11:06

In the contact form it doesnt work
i have this error when inspect the page code


captcha.png (10.4 KiB)
Fred 28 Oct 2020, 13:29
Slim MAKNI 20 Nov 2020, 10:48

Still have an error on home page


captcha.jpg (27 KiB)
Fred 20 Nov 2020, 10:56

how to see it? because there are no errors for me https://take.ms/ueu72

Slim MAKNI 20 Nov 2020, 11:05

When inspecting the home page

Fred 20 Nov 2020, 11:08

Here is the screenshot of browser's console and there are no errors https://take.ms/ueu72