- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 05.10.20, 02:17
- Opened by: juan cantu
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19333 - Product Page Variant Bug
When you get to see a product lets say this: https://pruebassenties.com/mx/inicio/1-1-mucca.html#/1-color-vibora_cafe/2-talla-225 which is a variation product, when you clic to any variant (”Negro”) it sends you to a diferent product for no reason the combination products are well configured as you can see in BO
Comments
This bugs happens in Edge and apparently its something to do with the loading of images and defer of the atribute
with the lazy load
Could you please give me correct link to the product? current one is wrong
that is weird, the link im copy pasting from url as shown in capture
https://pruebassenties.com/inicio/1-1-mucca.html#/1-color-vibora_cafe/2-talla-225
its the “mucca” product
Attachments:
variants_error.PNG(525.1 KiB)ok, could you please test it now, I just added a fix into the file /public_html/themes/alysum/templates/catalog/_partials/miniatures/product.tpl
I removed cache and no, in Edge there is still the problem (chrome apparently all good)
the image shown is “Angie” and as you can see the title is still MUCCA
Attachments:
variants_error_2.PNG(261.2 KiB)yes, I see.
Keep working on that
It happened after i did the import of the products, by hand doesnt happen, i couldnt fix it so i disable the template to see if it was actually your template, i reallised that it was, in the classic template it was working fine, when i switched back to alysum the problem was solved.
Just to let you know this problem exist when you import a csv of products with images, and then combination with the row that let you select from the images of the product for each combination if you want i can send you the csv if they help you see whats the problem
thank you for the suggestion.
we have to finish our code review, then I’ll ask your csv file it it’s necessary.
Same problem here, but I didn’t import csv files.
Solved by switching to classic and selecting Alysum again.
looks like a cache issue
Hi, Juan.
There is seems no more issue. We have tested out this product in every browser on Mac and PC https://pruebassenties.com/tienda/1-15-mucca.html#/7-talla-25/23-color-vibora_cafe
Please push the Fix in the next update. We have the same problem
Its not cache issue i reset :c but yes it did work i was very upset with that i can leave the combinations with the error in the test site if you want to see why its happening
But it works now?
That is a really strange bug and it seems depends on specific configuration, we are currently looking for a solution
Yeah like anonym04 said if you go to classic and then change to alysum its fixed, but people could not realise the error its present
I found potential solution, where could I test it out? I need a website with the issue
Hello Fred,
We’re having the same issue, you can test your solution on our website :) thank you
@maier Patrick I just replied in your ticker