• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.10.20, 12:32
  • Opened by: Sabri TANICH

Ticket #19338 - Confirm order ( in check out page) doesn't work !

Hi,

In the Amp version, everything works fine, until customer went to the paiement steps, when he select any paiement method, and then agree with the agreements, the button stay disable instead of being active to confirm order.

Thanks to solve my problem, need to use amp for my customer.

Sabri

Comments

Fred 05 Oct 2020, 19:17

Hi, Sabri.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Sabri TANICH 07 Oct 2020, 12:50

Ok i just updated the information , amp order is desactivate for now, you can activate it to check the problem, thanks

Sabri TANICH 07 Oct 2020, 12:51

AMP Checkout is not activate because not working, as i said, you can activate it to check by your own the problem, thanks to update me asap

Fred 07 Oct 2020, 15:21

I have updated AMP module but the issue still there, looks like a cache issue.
Please clean prestashop cache because I'm no able to login to your back office

Sabri TANICH 07 Oct 2020, 15:42

Perfect it is working, thanks a lot :D

Fred 07 Oct 2020, 15:44

you are welcome